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Macbook Pro M2 Max
I am at my wits end with this problem. It is extremely repeatable. I have tried clean installing Photoshop to no avail. About half the time I alter a curve adjsutment layer Photoshop will hard crash to desktop. Crash Log below:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: Adobe Crash Reporter [64466]
Path: /Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe Crash Reporter.app/Contents/MacOS/Adobe Crash Reporter
Identifier: com.adobe.crashreporter
Version: 14.0.0 (14.0.0.202310292158_2f28289)
Code Type: ARM-64 (Native)
Parent Process: Adobe Crash Processor [63466]
Responsible: Adobe Crash Processor [63466]
User ID: 501
Date/Time: 2024-06-07 11:38:06.1127 +0100
OS Version: macOS 14.5 (23F79)
Report Version: 12
Anonymous UUID: 63484D2F-2BCD-DF5A-1D32-1D08F8EB3377
Sleep/Wake UUID: 6469B49D-F5EC-4C38-B8B8-811B8C52AEB0
Time Awake Since Boot: 180000 seconds
Time Since Wake: 11375 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007262694f5567
Exception Codes: 0x0000000000000001, 0x00007262694f5567
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [64466]
VM Region Info: 0x7262694f5567 is not in any region. Bytes after previous region: 20213346030952
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
MALLOC_NANO 600000000000-600020000000 [512.0M] rw-/rwx SM=PRV
--->
UNUSED SPACE AT END
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x181861c34 objc_msgSend + 52
1 Adobe Crash Reporter 0x104b24ea8 0x104b20000 + 20136
2 Adobe Crash Reporter 0x104b2405c 0x104b20000 + 16476
3 Adobe Crash Reporter 0x104b37c48 0x104b20000 + 97352
4 AppKit 0x18571a0e8 -[NSApplication(NSResponder) sendAction:to:from:] + 460
5 AppKit 0x185719eec -[NSControl sendAction:to:] + 72
6 AppKit 0x185719e30 __26-[NSCell _sendActionFrom:]_block_invoke + 100
7 AppKit 0x185719d58 -[NSCell _sendActionFrom:] + 204
8 AppKit 0x185719c7c -[NSButtonCell _sendActionFrom:] + 88
9 AppKit 0x185717268 NSControlTrackMouse + 1480
10 AppKit 0x185716c74 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 144
11 AppKit 0x185716b2c -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 488
12 AppKit 0x185716000 -[NSControl mouseDown:] + 448
13 AppKit 0x185714dcc -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 3472
14 AppKit 0x1856a040c -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 288
15 AppKit 0x1856a0118 -[NSWindow(NSEventRouting) sendEvent:] + 284
16 AppKit 0x185d68828 -[NSApplication(NSEventRouting) sendEvent:] + 1604
17 AppKit 0x1859b689c -[NSApplication _handleEvent:] + 60
18 AppKit 0x1855670c0 -[NSApplication run] + 512
19 AppKit 0x18553e2e0 NSApplicationMain + 880
20 dyld 0x1818ae0e0 start + 2360
Thread 1:
0 libsystem_pthread.dylib 0x181c31d20 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x181c31d20 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x181c31d20 start_wqthread + 0
Thread 4:
0 libsystem_pthread.dylib 0x181c31d20 start_wqthread + 0
Thread 5:
0 libsystem_pthread.dylib 0x181c31d20 start_wqthread + 0
Thread 6:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x181bf61f4 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x181c08b24 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x181bfee34 mach_msg_overwrite + 476
3 libsystem_kernel.dylib 0x181bf6578 mach_msg + 24
4 CoreFoundation 0x181d16680 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x181d14f44 __CFRunLoopRun + 1208
6 CoreFoundation 0x181d14434 CFRunLoopRunSpecific + 608
7 AppKit 0x18569e188 _NSEventThread + 144
8 libsystem_pthread.dylib 0x181c36f94 _pthread_start + 136
9 libsystem_pthread.dylib 0x181c31d34 thread_start + 8
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x00006000019ea8c0 x1: 0x00000001e22036f0 x2: 0x0000000104b50b90 x3: 0x00000001ee61c5c0
x4: 0x0000000000afafaf x5: 0x000000000000000f x6: 0x0000000000000000 x7: 0x0000000000000030
x8: 0xffffffffffffffff x9: 0x000000000776bb74 x10: 0x00007262694c2f67 x11: 0x0000000000007261
x12: 0x0000000000003260 x13: 0x00007262694f5567 x14: 0x0000600003ac4f00 x15: 0x0000600003ac4f00
x16: 0x0000600003ac4f00 x17: 0x0000000104b24228 x18: 0x0000000000000000 x19: 0x000000016b2de2f8
x20: 0x000000011750a500 x21: 0x00006000032e7480 x22: 0x00006000037f7400 x23: 0x00006000037dea80
x24: 0x0000000127745e90 x25: 0x0000600002bc3600 x26: 0x000000016b2de470 x27: 0x0000600002cc2a00
x28: 0x0000000104b50af0 fp: 0x000000016b2de2e0 lr: 0x0000000104b24ea8
sp: 0x000000016b2de280 pc: 0x0000000181861c34 cpsr: 0x20001000
far: 0x00007262694f5567 esr: 0x92000005 (Data Abort) byte read Translation fault
Binary Images:
0x1077d0000 - 0x1077dbfff libobjc-trampolines.dylib (*) <9381bd6d-84a5-3c72-b3b8-88428afa4782> /usr/lib/libobjc-trampolines.dylib
0x104b20000 - 0x104b4ffff com.adobe.crashreporter (14.0.0) <ddedd154-513f-3752-b687-6de641541d08> /Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe Crash Reporter.app/Contents/MacOS/Adobe Crash Reporter
0x181858000 - 0x1818a7d83 libobjc.A.dylib (*) <b326b2c3-1069-3d17-b49d-9dcb24efec6f> /usr/lib/libobjc.A.dylib
0x18553a000 - 0x186876fff com.apple.AppKit (6.9) <61f710be-9132-3cc2-883d-066365fba1ad> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1818a8000 - 0x181930a17 dyld (*) <37bbc384-0755-31c7-a808-0ed49e44dd8e> /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x181c30000 - 0x181c3cfff libsystem_pthread.dylib (*) <386b0fc1-7873-3328-8e71-43269fd1b2c7> /usr/lib/system/libsystem_pthread.dylib
0x181bf5000 - 0x181c2fffb libsystem_kernel.dylib (*) <9b8b53f9-e2b6-36df-98e9-28d8fca732f2> /usr/lib/system/libsystem_kernel.dylib
0x181c98000 - 0x182170fff com.apple.CoreFoundation (6.9) <84b539d5-22c9-3f8c-84c8-903e9c7b8d29> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=849.0M resident=0K(0%) swapped_out_or_unallocated=849.0M(100%)
Writable regions: Total=1.8G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.8G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 1
Activity Tracing 256K 1
CG image 192K 9
ColorSync 544K 26
CoreAnimation 1008K 29
CoreGraphics 32K 2
CoreUI image data 2368K 17
Foundation 48K 2
Image IO 64K 1
Kernel Alloc Once 32K 1
MALLOC 1.7G 61
MALLOC guard page 192K 12
STACK GUARD 56.1M 7
Stack 11.2M 7
VM_ALLOCATE 144K 7
__AUTH 975K 216
__AUTH_CONST 16.2M 382
__CTF 824 1
__DATA 3807K 369
__DATA_CONST 18.7M 385
__DATA_DIRTY 926K 117
__FONT_DATA 4K 1
__LINKEDIT 532.9M 3
__OBJC_RO 71.9M 1
__OBJC_RW 2199K 1
__TEXT 316.1M 400
dyld private memory 272K 2
mapped file 207.2M 32
shared memory 848K 13
=========== ======= =======
TOTAL 3.0G 2106
-----------
Full Report
-----------
{"app_name":"Adobe Crash Reporter","timestamp":"2024-06-07 11:38:06.00 +0100","app_version":"14.0.0","slice_uuid":"ddedd154-513f-3752-b687-6de641541d08","build_version":"14.0.0.202310292158_2f28289","platform":1,"bundleID":"com.adobe.crashreporter","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.5 (23F79)","roots_installed":0,"name":"Adobe Crash Reporter","incident_id":"33FCF418-E76C-4EF3-8ED8-6D41706AA6B0"}
{
"uptime" : 180000,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac14,5",
"coalitionID" : 21032,
"osVersion" : {
"train" : "macOS 14.5",
"build" : "23F79",
"releaseType" : "User"
},
"captureTime" : "2024-06-07 11:38:06.1127 +0100",
"codeSigningMonitor" : 1,
"incident" : "33FCF418-E76C-4EF3-8ED8-6D41706AA6B0",
"pid" : 64466,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-06-07 11:38:03.4143 +0100",
"procStartAbsTime" : 4341946270667,
"procExitAbsTime" : 4342010922365,
"procName" : "Adobe Crash Reporter",
"procPath" : "\/Applications\/Adobe Photoshop 2024\/Adobe Photoshop 2024.app\/Contents\/Frameworks\/AdobeCrashReporter.framework\/Versions\/A\/Adobe Crash Reporter.app\/Contents\/MacOS\/Adobe Crash Reporter",
"bundleInfo" : {"CFBundleShortVersionString":"14.0.0","CFBundleVersion":"14.0.0.202310292158_2f28289","CFBundleIdentifier":"com.adobe.crashreporter"},
"storeInfo" : {"deviceIdentifierForVendor":"CB6C7E69-5732-5656-99A9-2D7F992B0751","thirdParty":true},
"parentProc" : "Adobe Crash Processor",
"parentPid" : 63466,
"coalitionName" : "com.adobe.AdobeCRDaemon",
"crashReporterKey" : "63484D2F-2BCD-DF5A-1D32-1D08F8EB3377",
"responsiblePid" : 63466,
"responsibleProc" : "Adobe Crash Processor",
"codeSigningID" : "com.adobe.crashreporter",
"codeSigningTeamID" : "JQ525L2MZD",
"codeSigningFlags" : 570503953,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"instructionByteStream" : {"beforePC":"0M19kuoDAKoqXO3yUBnB2u8DEKoKCkD5S\/1w00q9QJIsAAsKTREMiw==","atPC":"sSX\/qD8BAeuBAABUSgEBykoBEMoqDh\/XqRYAtL8BCusC\/\/9UTVEriw=="},
"wakeTime" : 11375,
"sleepWakeUUID" : "6469B49D-F5EC-4C38-B8B8-811B8C52AEB0",
"sip" : "enabled",
"vmRegionInfo" : "0x7262694f5567 is not in any region. Bytes after previous region: 20213346030952 \n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n MALLOC_NANO 600000000000-600020000000 [512.0M] rw-\/rwx SM=PRV \n---> \n UNUSED SPACE AT END",
"exception" : {"codes":"0x0000000000000001, 0x00007262694f5567","rawCodes":[1,125766999168359],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x00007262694f5567"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":64466},
"vmregioninfo" : "0x7262694f5567 is not in any region. Bytes after previous region: 20213346030952 \n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n MALLOC_NANO 600000000000-600020000000 [512.0M] rw-\/rwx SM=PRV \n---> \n UNUSED SPACE AT END",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
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Do you keep Photoshop up to date?
For example, Photoshop 2024 (ps ver 25.9.1) is the most current version.
You can see the version your using from within Photoshop by going to Help>System Info and reading the top line Adobe Photoshop Version.
Have you tried resetting the Photoshop preferences to see if that makes a difference?
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Have you found a solution? I'm having exactly the same issue, PS bombs without warning when adjusting a curve.
PS version 25.9.0, OS version 13.6.7, Macbook Pro M2.
The same PS verison is 100% stable on Windows 10.
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Have you found a solution? I'm having exactly the same issue, PS bombs without warning when adjusting a curve.
PS version 25.9.0, OS version 13.6.7, Macbook Pro M2.
The same PS verison is 100% stable on Windows 10.
By @Bradley5E53
Is there something preventing you upgrading to OS 14.x? I have 14.5 and cannot replicate the issue with the latest build on each side.
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Hi Ben, thanks for your reply. It's a company machine so I'm unable to upgrade OS myself. I'll speak to them.
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Bradley5E53,
Update Photoshop to 25.9.1
If that doesn't make any difference a reset of the Photoshop preferences might:
https://helpx.adobe.com/photoshop/using/preferences.html
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Hi Jeff, thanks for your reply. I have updated to 25.9.1 since my post. And I have crashed since. I've also reset my preferences in the past.
It's odd...it'll do it regularly for a couple of days, then will be stable for a week. Perhaps an OS issue.
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You say this is a business computer. Do you have antivirus installed? Working across a network?
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Yes, we're running Sentinal One.
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Any solutions here? It crashes constantly when adjusting a curve
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Having same issue. Crashes less often when in F screen mode. Helps that curve dialog is over the image window, not floating outside. Fcking Adobe.
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I have an simillar kind of issue when i try to open a project psd file or import new images the it lags and crashes it's really annoying if you found any fix please share it with me also.
Thank you 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
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Perhaps try a thorough reset of Photoshop preferences?
(read this entire post before acting please)
Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.
If they become corrupt then various issues can occur.
Here’s some info on how to do that:
https://helpx.adobe.com/photoshop/using/preferences.html
Manually removing preferences files is the most complete method for restoring Photoshop to its default state:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.
Note re macOS: The user Library folder is hidden by default.
To access files in the hidden user Library folder, see here for how to access hidden user library files.
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video
https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences
Learn how to access and modify Photoshop preferences and customise per your frequent workflows
https://helpx.adobe.com/photoshop/using/preferences.html
And here’s an earlier forum discussion as an aid to understanding
You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.
Here is general info about that: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences
Before you reset your preferences
in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references.
Quit Photoshop.
Go to Photoshop's Preferences folder
Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\
[on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.
Library will now appear in the list - below the current user's “home” directory. ]
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.
Note for those on macOS:
Preference preservation is affected by macOS permissions,
you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy
If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still hanging?
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop.
Do you still have problems?
It may even be time to reinstall Photoshop.
It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.
(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
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