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kathydannelvitcak
Inspiring
January 24, 2024
Question

Photoshop Crashes & Freezes Every Day

  • January 24, 2024
  • 2 replies
  • 326 views

I've had this going on for three months now.  Photoshop freezes. I can close files by clicking the red dot on upper left of each file and also save it (for which I am grateful), but nothing else is accessible. 

 

Apple M1 Max, Sonoma 14.2.1 and PS 25.4 (just updated today). I have a Kensington SlimBlade Pro trackball and am using SteerMouse, as Kensington TRackWorks was not playing well with Sonoma. Ideas? 

 

Steps I've taken

Only opening 4-5 files

Only have Photoshop and Mail/Messages running

I went through the suggested steps to help Photoshop and implemented ones I hadn't already

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

https://helpx.adobe.com/photoshop/using/performance-preferences.html

 

Thank you in advance for any tidbits of advice!

 

Kathy

This topic has been closed for replies.

2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
January 24, 2024

@kathydannelvitcak remove the peripherals (StterMouse) and see if there is a conflict.

Derek Cross
Community Expert
Community Expert
January 24, 2024

See if upgrading to Sonoma 14.3 helps.

How much RAM do you have?