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amyc524928
Participant
August 25, 2022
Answered

Photoshop crashes every time I attempt to resize an image

  • August 25, 2022
  • 2 replies
  • 6580 views

I recently updated to Photoshop 23.5.0 - (on Windows 10)

 

With the update, 9/10 attempts to change the size of an image results in the program crashing. It pauses and then shuts down. No crash window -- it just closes.

 

I've tried the tips I found in the forums to reset defaults, the cache, etc. Nothing helps. (These are not large images.... even attempting to change a 600 pixel image to, for example, a 300 pixel image crashes over and over.)

 

Before I try and roll back, I thought I'd report the problem - and also see if there are any suggestions. It's a huge time sink to have the application crash dozens of times in attempting to manipulate one small image. (And resizing is something I depend on being able to effortlessly do all day long.)

 

I had no issues before the update and had put off the update for one or two cycles... definitely wishing I had not bothered! 

 

Amy

Correct answer TheDigitalDog

If resetting preference doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

2 replies

A
amyc524928Author
Participant
August 29, 2022

Thanks so much, @TheDigitalDog -- unchecking Multithreaded Compositing seems to have done the trick. I've had a few resizing crashes, but overall, this seems to have made a huge difference. Thank you SO much for your help. 

 

Amy

 

K
Kerry34308180z6gf
Participant
December 26, 2023

Same problem with PS 2024. Uncheked Graphics Card, Multithreaded Composing, and GPU Composing as reported would work by others but not in my case. Finally I changed Resample Image to Bilinear (the simpliest, haven't tried other methods in the list) and succesfully downsized a 120000 x 11400 pixel 100+ layer image. --HP Z820, 2 x Xeon E5 2667 v2, 256 G DDR3 1866 memory. 

    I
    ianr490823
    Participating Frequently
    July 24, 2024

    Thank you! Switching to bilinear was the only thing that worked for me on PS 2024. It's been driving me mad...

    TheDigitalDog
    TheDigitalDogCorrect answer
    Inspiring
    August 25, 2022

    If resetting preference doesn't fix the issue:
    Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
    Still crashing? 
    Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      M
      muffinwrangler
      Participant
      February 19, 2024

      THANK YOU! This was driving me insane.  Unchecking Multithread Compositing did the trick.  

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