Photoshop crashes every time I attempt to resize an image

[amyc524928]

I recently updated to Photoshop 23.5.0 - (on Windows 10)

With the update, 9/10 attempts to change the size of an image results in the program crashing. It pauses and then shuts down. No crash window -- it just closes.

I've tried the tips I found in the forums to reset defaults, the cache, etc. Nothing helps. (These are not large images.... even attempting to change a 600 pixel image to, for example, a 300 pixel image crashes over and over.)

Before I try and roll back, I thought I'd report the problem - and also see if there are any suggestions. It's a huge time sink to have the application crash dozens of times in attempting to manipulate one small image. (And resizing is something I depend on being able to effortlessly do all day long.)

I had no issues before the update and had put off the update for one or two cycles... definitely wishing I had not bothered! 

Amy

[TheDigitalDog · Accepted solution]

If resetting preference doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

[muffinwrangler]

THANK YOU! This was driving me insane.  Unchecking Multithread Compositing did the trick.  

[amyc524928]

Thanks so much, @TheDigitalDog -- unchecking Multithreaded Compositing seems to have done the trick. I've had a few resizing crashes, but overall, this seems to have made a huge difference. Thank you SO much for your help. 

Amy

[Kerry34308180z6gf]

Same problem with PS 2024. Uncheked Graphics Card, Multithreaded Composing, and GPU Composing as reported would work by others but not in my case. Finally I changed Resample Image to Bilinear (the simpliest, haven't tried other methods in the list) and succesfully downsized a 120000 x 11400 pixel 100+ layer image. --HP Z820, 2 x Xeon E5 2667 v2, 256 G DDR3 1866 memory. 

[ianr490823]

Thank you! Switching to bilinear was the only thing that worked for me on PS 2024. It's been driving me mad...

[Picky Guy]

You are wellcome, ianr490823. In fact, I just realized that for really, really serious work, it's better to avoid those sophisticated resanmpling options but just use basic ones, then use other methods to achieve what we want after resizing, which gives us more control.