Photoshop crashes every time I attempt to resize an image

New Here ,
Aug 25, 2022 Aug 25, 2022

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I recently updated to Photoshop 23.5.0 - (on Windows 10)

 

With the update, 9/10 attempts to change the size of an image results in the program crashing. It pauses and then shuts down. No crash window -- it just closes.

 

I've tried the tips I found in the forums to reset defaults, the cache, etc. Nothing helps. (These are not large images.... even attempting to change a 600 pixel image to, for example, a 300 pixel image crashes over and over.)

 

Before I try and roll back, I thought I'd report the problem - and also see if there are any suggestions. It's a huge time sink to have the application crash dozens of times in attempting to manipulate one small image. (And resizing is something I depend on being able to effortlessly do all day long.)

 

I had no issues before the update and had put off the update for one or two cycles... definitely wishing I had not bothered! 

 

Amy

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correct answers 1 Correct answer

Community Expert , Aug 25, 2022 Aug 25, 2022

If resetting preference doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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If resetting preference doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Aug 29, 2022 Aug 29, 2022

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Thanks so much, @thedigitaldog -- unchecking Multithreaded Compositing seems to have done the trick. I've had a few resizing crashes, but overall, this seems to have made a huge difference. Thank you SO much for your help. 

 

Amy

 

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