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Mats5C41
Participant
May 28, 2021
Question

Photoshop crashes everytime i want to edit a Smart Object

  • May 28, 2021
  • 1 reply
  • 2055 views

Hi there!

 

Like the title says; everytime i want to edit a smart object Photoshop completely crashes. I already fully uninstalled Photoshop but it didn't fix the problem.

This topic has been closed for replies.

1 reply

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
May 28, 2021

What have you done for all-purpose trouble-shooting so far (apart from re-installing)? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    M
    Mats5C41Author
    Participant
    May 28, 2021

    Thankyou for your reply!

     

    I already restored the preferences and now Photoshop is already crashing after a few seconds when opening the file.

    The file is created in a older version of Photoshop, maybe there is a problem in that?

     

     

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    May 28, 2021

    Did you use the Cleaner Tool before re-installing Photoshop? 

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    »The file is created in a older version of Photoshop, maybe there is a problem in that?«

    That does not seem very likely, but can you provide the file? 

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