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M
mauro22432667e7sg
Participant
July 19, 2023
Question

Photoshop crashes when launched from the 'Edit in Photoshop' command in Lightroom

  • July 19, 2023
  • 1 reply
  • 214 views

 

Photoshop works perfectly on my PC with Win11. but if from LightRoom I choose "edit on PhotoShop 2023" command, Photoshop starts, but it immediately freezes, and the only way to close it is "Windows end task" in Task Manager.

I have reinstalled both Photoshop and Lightroom, but it didn't help. The issue still persists.

 

Please, could you help me?

This topic has been closed for replies.

1 reply

Ranjisha Sengupta
Ranjisha Sengupta
Legend
July 20, 2023

Hi @mauro22432667e7sg 

 

I know it's frustrating when software doesn't behave as it should. Let's troubleshoot the problem together.

Both applications are on the latest version, right? What file format are you working with?

 

Please try deselecting "Use Graphics Processor" in Lightroom's Preferences > Performance, then relaunch Lightroom and let us know if it helps.

Try resetting the preferences to defaults. Resetting Lightroom preferences can sometimes resolve unexpected issues. To do this, close Lightroom and hold down the Shift+Option (Mac) or Shift+Alt (Windows) keys while launching Lightroom. You'll be prompted to reset the preferences. Confirm and let Lightroom launch with default preferences. Back up and sync your files before performing the step.

 

Let us know how it goes.

 

Best,

Ranjisha

M
mauro22432667e7sgAuthor
Participant
July 21, 2023

Thanks for you reply!

I realized  that the issue concerns large panoramic photos in Pano.DNG format created with Lightroom by stitching together a series of RAW photos.  

No problem editing each RAW photo individually.

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