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Nicolas23492635p5u3
Participant
June 6, 2023
Question

Photoshop Crashing seconds after opening

  • June 6, 2023
  • 2 replies
  • 10510 views

Hi Derek, I have the same issue with Photoshop 2023, your solution does fix Photoshop for one session. But if I close it and re-open it the issue comes back again and it closes after a few seconds. Do you know if I can solve this permanently? I try installing an older version but the issue persists. 

 

    2 replies

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    June 6, 2023

    If none of the suggestions from Digital Dog and others haven't sorted out issue, consider using the Adobe Cleaner Tool to remove old Adobe versions and corrupt files: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    June 6, 2023

    Which "solution" have you tried?

    Which OS version?

    How much RAM and spare hard disk capacity do you have?

    N
    Nicolas23492635p5u3Author
    Participant
    June 6, 2023

    I'm using Windows 11 Pro ver 22H2, I tried this solution:

    "Try resetting your Photoshop prefrences which you can do under the General Tab in Photoshop preferences."

    I have 48gb of ram and when running the app 40 are free. That was no an issue 3 days ago and no update was installed that day 

    TheDigitalDog
    TheDigitalDog
    Inspiring
    June 6, 2023

    I have 707GB Available. The same thing happen


    When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

    If that doesn't fix the issue:
    Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.
    Still crashing? 
    Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still, crashing? 
    Go to Preferences, Settings>Image Processing, and try changing the "Remove tool processing" from "Faster" to "More stable." Still, Crashing? 

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