Photoshop crashing

[ShakedGD]

Hi.

I bought photoshop today, and when I try to open it, it crashing at the splash screen while trying to initialize.

I would love to get your help on that since I really need it for work.

[Guest]

Hi

I assume you're on Windows, can you check the Windows event viewer for errors relating to Photoshop.exe in the application log

[ShakedGD]

I don't see anything related to photoshop.

I got a lot of errors bot none of them related to photoshop, all of the errors I see are related to user profile service.

[ShakedGD]

I also have windows 7 so I can't update photoshop to the last version.

[Guest]

Try using the Adobe Cleaner Tool to completely remove Photoshop and reinstall

Also make sure you have the latest driver for your GPU installed

[ShakedGD]

Still doesn't work..