Participating Frequently

Answered

Photoshop CS5 - Aplication error - (0xc000001d)

Forum|Forum|15 years ago
May 3, 2010
74 replies
234206 views

I installed Master Collection CS5 and all aplications starts but Photoshop CS5 got start error:

Got Windows 7 and CS4 was running fine. I uninstalled CS4 but nothing changed for better.

Help please!

All my Admin permissions are full! I'm only user of my PC and set my PC to Admin=User.

This topic has been closed for replies.

Correct answer SG...

Yes, thank you. I was going to say the same things about looking for P3 systems as well, perhaps with help from Intel.

Hi everyone,

We just posted an update that includes addressing this issue. You can get the update from Photoshop's Help> Updates...

Alternatively, you can go to this link to download an installer:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4733

You should no longer see the application error on launch. Because the chipsets that throw this error don't support SSE2 instruction sets, GPU features and 3D features in Ps CS5 Extended will not work.

Regards,
steve

Show previous replies

Victor_Colombo

Participant

I´m with the same problem. I tried all the solutions proposed here but nothing worked

Here is my System Information:

Windows 7 32 bits / AMD Sempron 2800+ 2.00GHz / 1GB

I hope you find a solution.

Thanks

N

NixazMixaz

Participant

AMD Athlon XP +1600, not working, same error. Looking for solution.

A

Anonymous

I have the same issue, AMD Athlon XP 2500+,1 GB Ram.

I run all other applications perfectly, even CS4.

C

cherylkravetz

Participating Frequently

I run CS4 also with no problems. I have contacted Adobe and NAPP and the

techs have been nice and quick to respond, but no one seems to have a

solution. At first I thought it was just me - something I was doing wrong. But

I have no problems with any other software from Adobe. I have used Photoshop

through many versions and I also use Lightroom with no problem. I would

really like to be able to use this updated version of Photoshop as soon as

the problem is solved. Hopefully Adobe will solve this for us soon.

In a message dated 5/8/2010 8:26:29 A.M. Eastern Daylight Time,

forums@adobe.com writes:

I have the same issue, AMD Athlon XP 2500+,1 GB Ram.

I run all other applications perfectly, even CS4.

C

cherylkravetz

Participating Frequently

I have the same problem. I have an AMD Athlon XP 3200+ processor, Windows XP with Service Pack 3. I have installed, uninstalled and installed CS5 again and again and still get the 0xc000001d application error message. The program installs, but will not run or open. I have looked forward to this version of Photoshop and now I can't get it to open at all. I am not happy. :-( Adobe - PLEASE HELP!!!

P

Photoshop_CS5_Trial_error

Participant

My PC use Athlon XP 2.4GHz and I had the same error.

Are there any solution for that problem?

Thanks

N

nycDGT

Participating Frequently

they still working on the problem

A

Anonymous

I have the same error 0xc000001d, only with Photoshop CS5.

Dreamweaver CS5 and Flash CS5 runs perfectly.

My system:

Athlon XP 2400+

1GB ram

Windows XP SP3

I´ll be happy with a solution.

E

Edekkun

Participant

i have amd 2400+ and crashes (0xc000001d) error. T_T

i running windows xp

1gb ram

geforce 6200 agp

Only photoshop has been failed here

Chris Cox

Legend

Ok, we found one Athlon XP machine, and have reproduced the problem.

Now we're trying to narrow down the cause.

SG...

Adobe Employee

Hi,

Has anyone hitting this problem tried to launch After Effects CS5 or Premiere Pro CS5?

thx,

steve

C

ColdDasani-EVXJOm

Participating Frequently

Glad I went with my gut and download the trial before buying.

First I uninstalled all things adobe including acrobat (needed a new version anyways) and rebooted.

System

XP Pro 32bit

2 x AMD MP 2000+, 3GB ram

CS3 (retail) and CS4 (trial) work just fine on that system.

My laptop running PS 64bit works just fine.

WIndows 7 64bit

AMD 64 3200 2GB ram

The 2xMP is all up-to-date and latest video, bios, mobo, and cpu drivers. I did download the Dreamweaver trial and had no issues running that on this machine.

Hope that helps some.

M

MARIOMAST3R

Participant

I have an AMD sempron 2600+ and the same issue... installed web collection and all the programs work except Photoshop