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Photoshop CS5 - Aplication error - (0xc000001d)

Forum|Forum|15 years ago
May 3, 2010
74 replies
234207 views

I installed Master Collection CS5 and all aplications starts but Photoshop CS5 got start error:

Got Windows 7 and CS4 was running fine. I uninstalled CS4 but nothing changed for better.

Help please!

All my Admin permissions are full! I'm only user of my PC and set my PC to Admin=User.

This topic has been closed for replies.

Correct answer SG...

Yes, thank you. I was going to say the same things about looking for P3 systems as well, perhaps with help from Intel.

Hi everyone,

We just posted an update that includes addressing this issue. You can get the update from Photoshop's Help> Updates...

Alternatively, you can go to this link to download an installer:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4733

You should no longer see the application error on launch. Because the chipsets that throw this error don't support SSE2 instruction sets, GPU features and 3D features in Ps CS5 Extended will not work.

Regards,
steve

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S

Setier

Participant

I installed Photoshop CS5 and his Update Version 12.01. The new “mixing brush” does not function. When I use it, Photoshop disappears from the screen.

(My configuration - AMD ATHLON XP 2600 and Graphics card Matrox Millenium G400 max dual head)

Excuse me for my English. I am French.

Thank you

R

riscosuser

Participant

Mixing brush crashes CS5 on my computer also.

See previous post from me re- specification.

S

Setier

Participant

Yes I see.

It is the processor which is responsible and not the graphics card or directX.

R

riscosuser

Participant

Every time I Try to load the fix I get the error even after restarting my computer:

"Photoshop 12.0.1

Is already running another program updater. Please try again later."

Processor #1 : AMD Athlon XP (Model A) / B86BE998
      Platform : Socket A (Socket 462)
Vendor String : AuthenticAMD
      CPU Type : Original OEM Processor (0)
        Family : 6 (7)
         Model : 10 (10)
   Stepping ID : 0 (0)
      Brand ID : - (-)
          APIC : ----
HT Log.CPU Cnt : ----
   Name String : AMD Athlon(tm) XP 2600+

A

Anonymous

Happens the same here :/

Chris Cox

Legend

If it says an updater is already running - it is because the OS thinks that an updater is already running.

We have seen cases where malware forced that flag on to prevent other updaters from being run.

T

treble_clef_fbv

Participant

Error Loading Updater workflow

any help on how to fix this error?

S

Setier

Participant

When I use the “mixing brush” Photoshop CS5 Update 12.01 disappears from the screen.

Thank you for your Update 12.01. The other instructions function perfectly.

My configuration.
MSI KT6 Delta
AMD ATHLON XP 2600
Graphics card Matrox Millenium G400 max dual head

RAM 2 Gbs

Thank you for your assistance

A

ADMGemini

Participating Frequently

Well, everything is now working fine. Thank you for fixing it. I guess it took ages as you were fixing more than 5 bugs?

I am about to go on to a new PC too! I think anyone on an Athlon XP processor will need to upgrade soon, I have a feeling they are having a bluescreen stage, and it is really annoying now .

Thanks again,

Alex.

bluesxfr

Participating Frequently

Hi !

I have problem with last patch. At the time of installation message pops up :

In English :

"Photoshop 12.0.1

Is already running another program updater. Please try again later."

What is it?

PS. Sorry for my English, but I do not know him well . I'm from Polish.

My Configuration PC :

CPU : AMD Athlon XP 3200+

RAM : 2 GB

GPU : GeForce 7800GS (AGP8x)

O

OakHill2000

Participant

I have the same problem 0xc000001d

and i have Intel Core Duo, using Windows XP SP 2

Zeno Bokor

Inspiring

Could you provide more info about your system? As far as i know, this problem has only been seen on old processors that don't have SSE2

A

Anonymous

Hello all,

I got the fix and reinstall Photoshop CS5 again, It is working very well ... I want to know is the fix version final or beta?.

Thanks,

Peter Murray.

C

CaTz_il

Participant

thank you you solved me the problem!

:[

now i am hopping that the update for this version will can soon.

P

Photoshop_CS5_Trial_error

Participant

I had installed

the trial version, and after that,try to install the patche, and it didn´t works.

A

appliancehelponline

Participant

same problem here

SG...

Adobe Employee

Hi,

Are you running into the same launch error with 12.0.0? Or or you running into problems getting the updater to install?

thx,

steve

SG...

Adobe Employee

For anyone having problems getting the 12.0.1 update to install, do you have just a Photoshop CS5 point product install, or are you using a Creative Suite SKU? Did you license Photoshop on install (entered serial number), or are you running on a trial license? If you are running on a trial license, could you be past the 30 day trial period?

Do you see an error in the installer dialog, or an error trying to launch Ps? Catz's error is showing up in the installer dialog.

thx,

steve

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