Photoshop CS5 Crashes After Quitting on macOS High Sierra - Any Solutions?

Community Beginner ,
Nov 10, 2017 Nov 10, 2017

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I use Photoshop CS5 (mostly for drawing cartoons & comics) and when I was using macOS Sierra, it would crash after I quit the application, other than that it was working fine. I was able to fix it by changing the folder name “CS5ServiceManager” to “CS5ServiceManager.bak”.

However, recently I’ve Just updated my Mac to macOS High Sierra and now I’m having the same problem again and I don’t know how to fix it since the folder name is still the same “CS5ServiceManager.bak”. I was thinking of uninstalling and reinstalling Photoshop CS5 since I still have the disk but I’m not sure if it'll fix it. So far, Photoshop only crashes when I’m quitting the application. (Which I find odd since how can a software crash after closing it?) But as long that I’m still able to use Photoshop, that’s all that matters right? Or am I better using an alternative software for my art?

And so far it’s only Photoshop that‘s having the crashing problem, I did a quick check on Illustrator and Flash and they don’t crash after quitting the applications.

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New Here ,
Jul 01, 2018 Jul 01, 2018

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This worked for me with PhotoShop CS5, but what about ID and Illustrator? I don't see that file in their Application folders, or maybe it's just in a different spot that I'm not seeing?

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Explorer ,
Nov 28, 2021 Nov 28, 2021

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I applied the fix noted above for PhotoShop but I had no issues with InDesign & AI CS5. They just work.  

Mojave 10.14.6  with CS5 V 12.0.4 X64

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Community Beginner ,
Jul 10, 2018 Jul 10, 2018

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So what do we do who have PhotoShop CS5 after we now upgraded our mac?

So far for me, this means a full stopping using PhotoShop CS5 since I am unemployed since many years ago now after I became handicapped in an accident.

I am not a student so cant pay as a student but for many years photography and using PhotoShop CS5 have kept med clam and a reason to get up in the morning so I had the life quality that made me want to continue living.

If PhotoShop CS5 don't get a patch to work on macOS Sierra higher I may as well sell the mac and camera and give up as it was the only thing I had, Making stuff and learning the skill with the dream that someone one day world like my work and give someone with my handicap a bone.

So I just wait and see and if nothing happen thank you adobe and apple for making this decision a bit easier.

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Guest
Jul 10, 2018 Jul 10, 2018

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Hi

I'm afraid there won't be any patches made available from Adobe for CS5, the only option that I can think of is to downgrade your MAC OS

More info

How to Downgrade from macOS High Sierra to Sierra

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Community Beginner ,
Jul 10, 2018 Jul 10, 2018

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Thank you for the reply but I do not have the knowledge on how to do it I looked at the link and I can give it a try if I find the solution in the app store as well or I go for the other option I been given here sell camera and make then I can top myself later on.

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LEGEND ,
Jul 10, 2018 Jul 10, 2018

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Then you may as well sell the Mac and camera. If you upgrade the system expect to have to upgrade the Mac apps too, that's part of the joy of Mac ownership, and a key part of budgeting. It should not come as any surprise. CS5, CS6, CC, CC2014, CC2015 and CC2017 will NOT get fixes for new Mac systems.

Or, run these apps on your old Mac.

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Community Beginner ,
Jul 10, 2018 Jul 10, 2018

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Thank you for a quick reply.

You have made it very clear and helped to make this decision a bit easier.

I will do that and use the money for something I wanted to try and say my goodbyes in good time so I can pass over to my mother and father and be united with them.

I take a screenshot of the shat before I log out.

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New Here ,
Jul 10, 2018 Jul 10, 2018

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You might need to upgrade. Apple is notorious for not providing backwards compatibility for a lot of applications.

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LEGEND ,
Jul 10, 2018 Jul 10, 2018

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You might also consider an option you did not mention: Photoshop is the leading professional photo editing software but there is a huge amount of other software, at many price points, aimed at consumers to semi-professionals. You may not have to give up your hobby, just Photoshop as a result of unwisely upgrading.

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Adobe Community Professional ,
Jul 10, 2018 Jul 10, 2018

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Someone asked about InDesign – InDesign CS6 (and below) is not supported by Adobe running under High Sierra. Those who need it and want to run under recent OS should subscribe to InDesign CC2017/CC2018.

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Adobe Community Professional ,
Sep 30, 2018 Sep 30, 2018

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Did any of these suggestions solve your issue? If so, please update the forum so that we can assist you further if needed.

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Community Beginner ,
Sep 30, 2018 Sep 30, 2018

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Yes, as per a number of respondents above, the Photoshop CS5 ScriptingSupport.plugin is causing the crashing. If it is disabled, the crashing is solved. Unfortunately, processes that require the plugin (e.g. Image Processor) will no longer work. The plugin will need to be added back to make those processes run. But then crashing (during quitting) will come back. There are no other solutions that will work to date.

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New Here ,
Feb 11, 2019 Feb 11, 2019

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I was having this problem today. This is what worked for me so far was: "uncheck "font preview size" box in Photoshop > Preferences > Type box".

Got this answer via: After Mac Mojave Upgrade, Photoshop CS5 Crashes when Type Is Selected

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New Here ,
Apr 08, 2020 Apr 08, 2020

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None of these worked for me on Mojave. But:

I looked at the crash report, it referred to frameworks in Dev tools Xcode apps of iPhone simulator. I dragged the Xcode uninstaller app in its directory into Terminal with sudo, and emptied trash. Basically uninstalled Xcode apps, which were old anyway. No more Photshop crashes.

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New Here ,
Oct 24, 2021 Oct 24, 2021

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I've got the same question and concern. I was a mainframe IBM computer programmer for many years. There are protocols a programmer needs to follow when getting control from the OS and relinquishing control back to the OS. Also, they are standard protocols for invoking system services from the OS.  As long as these protocols were followed and you didn't make programming coding errors, your program wouldn't experience a problem. In the world of desktop computers the errors blamed on software release level incompatibilities is flagrant. I it causes users to upgrade and spend moola unnecessarily. If the OS deveoloper is at fault, wouldn't very many more applications be failing for the same issues instead just a very few. That doesn't seem to be the case. Something doesn't smell quite right to me. I believe it is quite possible developers are dropping the ball through sloppy coding or it is deliberately being done. Does anyone else have any ideas about the issue?

Good luck all you big spenders out there and this one right here before you! 🙂

Bob

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