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Photoshop CS5 Extended Problems

Explorer ,
Nov 16, 2022 Nov 16, 2022

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Hi. I have a new computer after my old one stopped working. I recently installed Photoshop CS5 Extended again. I was going to use it and re-add every swatch, gradient, style, and brush I downloaded or made, but I guess the notice about something not being compatible with older versions of Photoshop. And there's this:

Screenshot (54).png

Brush strokes came out rather pixelated and this message came up. I guess Photoshop CS5 Extended can't be used now. What should I do?

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correct answers 1 Correct answer

Community Expert , Nov 17, 2022 Nov 17, 2022

Did you mean 2000 by 3000 "inches" or did you want to say "pixels"? That might be your problem right there — it's a humongous file!

 

Jane

 

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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Which is your version of the operating system, your very old version of Photoshop is probably not compatible? It's time to consider upgrading to the Photography Plan which includes the latest version of Photoshop and Lightroom at a cost of around $10 a month.

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Explorer ,
Nov 16, 2022 Nov 16, 2022

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Windows 11. I originally had Photoshop CS5 Extended on Windows 10. I don't use Photoshop for photography, though. I use it for art.

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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"I don't use Photoshop for photography, though. I use it for art"

Have you ever heard of https://krita.org/en/features/highlights/ it's free

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Explorer ,
Nov 17, 2022 Nov 17, 2022

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I've heard of it, but I already have Photoshop and Clip Studio Paint. I just want to be able to use Photoshop again.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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You can try changing the drive for the scratch disk and see if that helps.

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Explorer ,
Nov 17, 2022 Nov 17, 2022

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I was learning about scratch disks last night. I have 384 GB free. The PC I'm using now has a maximum space of 475.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Hi @courtneydavis12345 

 

Read these two help files. You need to have sufficient unused space (called "scratch disk") or Photoshop won't open. There are a couple of other solutions in addition to a second drive, so try those first. If they don't work, you will need a second drive and set it as the primary scratch disk.

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-scratch-disk-is-full.html

 

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

 

Jane

 

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Explorer ,
Nov 17, 2022 Nov 17, 2022

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This is mainly happenling because it needs like 700 GB or more?

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LEGEND ,
Nov 17, 2022 Nov 17, 2022

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Please post a screen shot showing your Scratch Disk settings in Photoshop (with the other info Photoshop gives about the disks). Sometimes there's a clue there we can pick up on.

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Explorer ,
Nov 17, 2022 Nov 17, 2022

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How do I find scratch disk settings?

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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@courtneydavis12345 wrote:

How do I find scratch disk settings?


 

Directions are in those help files.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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@courtneydavis12345 wrote:

This is mainly happenling because it needs like 700 GB or more?


 

It could be more. You haven't told us the size of the images you are working on. Did you read the help files?

 

Jane

 

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Explorer ,
Nov 17, 2022 Nov 17, 2022

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It tends to vary. I've made pictures where the height or width can go a little over 7000. I just noticed this, however:

Screenshot (55).png

I don't believe it took anywhere near that many GB for pictures on my old Windows 10 PC.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Did you mean 2000 by 3000 "inches" or did you want to say "pixels"? That might be your problem right there — it's a humongous file!

 

Jane

 

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Explorer ,
Nov 17, 2022 Nov 17, 2022

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I think it is. It's been so long since I made a file in Photoshop, I forgot. I'll be getting a new Windows 11 PC next month with more GB, but I will remember to use pixels. Hopefully, it will be able to use Photoshop CS5 Extended, even if the software is old.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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@courtneydavis12345 

 

Can you open a file that is 3000 px by 2000 px?

 

Jane

 

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Explorer ,
Nov 17, 2022 Nov 17, 2022

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I can.

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Community Expert ,
Nov 18, 2022 Nov 18, 2022

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@courtneydavis12345 wrote:

I can.


 

Hi Courtney,

 

Are you still getting the "scratch disks full" message, or did selecting pixels instead of inches solve this issue for you?

 

Jane

 

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