Copy link to clipboard
Copied
Hi. I have a new computer after my old one stopped working. I recently installed Photoshop CS5 Extended again. I was going to use it and re-add every swatch, gradient, style, and brush I downloaded or made, but I guess the notice about something not being compatible with older versions of Photoshop. And there's this:
Brush strokes came out rather pixelated and this message came up. I guess Photoshop CS5 Extended can't be used now. What should I do?
1 Correct answer
Did you mean 2000 by 3000 "inches" or did you want to say "pixels"? That might be your problem right there — it's a humongous file!
Jane
Explore related tutorials & articles
Copy link to clipboard
Copied
Which is your version of the operating system, your very old version of Photoshop is probably not compatible? It's time to consider upgrading to the Photography Plan which includes the latest version of Photoshop and Lightroom at a cost of around $10 a month.
Copy link to clipboard
Copied
Windows 11. I originally had Photoshop CS5 Extended on Windows 10. I don't use Photoshop for photography, though. I use it for art.
Copy link to clipboard
Copied
"I don't use Photoshop for photography, though. I use it for art"
Have you ever heard of https://krita.org/en/features/highlights/ it's free
Copy link to clipboard
Copied
I've heard of it, but I already have Photoshop and Clip Studio Paint. I just want to be able to use Photoshop again.
Copy link to clipboard
Copied
You can try changing the drive for the scratch disk and see if that helps.
Copy link to clipboard
Copied
I was learning about scratch disks last night. I have 384 GB free. The PC I'm using now has a maximum space of 475.
Copy link to clipboard
Copied
Read these two help files. You need to have sufficient unused space (called "scratch disk") or Photoshop won't open. There are a couple of other solutions in addition to a second drive, so try those first. If they don't work, you will need a second drive and set it as the primary scratch disk.
https://helpx.adobe.com/photoshop/kb/troubleshoot-scratch-disk-is-full.html
https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html
Jane
Copy link to clipboard
Copied
This is mainly happenling because it needs like 700 GB or more?
Copy link to clipboard
Copied
Please post a screen shot showing your Scratch Disk settings in Photoshop (with the other info Photoshop gives about the disks). Sometimes there's a clue there we can pick up on.
Copy link to clipboard
Copied
How do I find scratch disk settings?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
courtneydavis12345 wrote:
This is mainly happenling because it needs like 700 GB or more?
It could be more. You haven't told us the size of the images you are working on. Did you read the help files?
Jane
Copy link to clipboard
Copied
It tends to vary. I've made pictures where the height or width can go a little over 7000. I just noticed this, however:
I don't believe it took anywhere near that many GB for pictures on my old Windows 10 PC.
Copy link to clipboard
Copied
Did you mean 2000 by 3000 "inches" or did you want to say "pixels"? That might be your problem right there — it's a humongous file!
Jane
Copy link to clipboard
Copied
I think it is. It's been so long since I made a file in Photoshop, I forgot. I'll be getting a new Windows 11 PC next month with more GB, but I will remember to use pixels. Hopefully, it will be able to use Photoshop CS5 Extended, even if the software is old.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I can.
Copy link to clipboard
Copied
courtneydavis12345 wrote:
I can.
Hi Courtney,
Are you still getting the "scratch disks full" message, or did selecting pixels instead of inches solve this issue for you?
Jane

