Photoshop CS5 freezes

I've scrolled through most of this discussion looking for a solution because I'm having problems as well, but I haven't seen a solution I understand.

While running CS5 (in 64 bit mode) on my 2.4Ghz iMac (4Gb RAM, Leopard OS X 10.5.8) it has just in the past few days started getting bogged down.  There appears to be no consistent action on my part that initiates it.  I am running NIK Complete Package plug-ins but don't see a relationship between using them and the sudden slow down (although I did just recently download their final 64bit upgrades).  When it does bog down I see that Windowserver  in the Activity Monitor is now up to 95+% of CPU usage.  At that point my whole computer runs very slow and Force Quit just ignores me.  I have to turn the power off and restart to get control back.

This is similar to but not exactly like the issue in the first part of the discussion so I'm putting my comments forward.  Is this an Apple issue (I've posted on their Discussion forum but no reply) or an Adobe issue?  If the latter, has anyone found a solution that consistently works?  I read through the Font discussion earlier - didn't really understand a lot of it - but I don't put text on my photos so I have rarely used the Text tool in CS5.

For now I'm back to CS5 in 32bit mode.

This is all so maddening. I very rarely purchase an upgrade when it first comes out because I'm wise to the whole paid beta software development model and I don't have time to troubleshoot/fix the problem on my dime. Purchasing CS5 as a pre-order was a rare exception and as it turns out, proved to be a big mistake on my part. I have the same constant type tool related system hangs that have been reported here for the past several months. I'm very qualified to troubleshoot my own system, follow tech notes, hunt down and remove corrupt fonts, clean install, reinstall, etc, yet still the problem persists. This is a 1 year old machine, I've spent hours and hours trying to track down the issue and none of the suggested fixes work. My solution was to go back to CS4 Photoshop and let the rest of you figure it out, I just don't have the luxury of time that I used to have. Over the past 5 months I've installed the upgrades as they came in and have checked in on this thread to see how things are going. I loaded up CS5 Photoshop for the day and it hung my system to varied degrees multiple times until it finally hung it to the point where I had to shut down.

I'm at the end of my rope with this version and I want compensation. I all paid a lot of money to upgrade to CS5 and I'm forced to use CS4 for multiple months because nice guy Chris and the other developers can't figure out the problem. Ok, that's fine, but I think I'm entitled to at least a partial refund since I only have a partially functional suite of programs. I'm not even going to bill for the absurd amount of time I've spent trying to get to the bottom of this. If I was the only one with the issue, I can see where I may not have a leg to stand on, but c'mon...look at the number of people who also paid hundreds of dollars for software they can't use. Did I really see suggestions to buy a new computer? Really? Wow. Here's an idea. Come on over, I'll show you how easy it is to reproduce the issue on my machine. We've got a guest room, we'll put a few steaks on the grill, crack a bottle of wine and get to the bottom of this once and for all. No? Ok, then just give me a few hundred dollars back and I'll shut up and use CS4 Photoshop until you guys can pull the rabbit out of the hat on this one.

Never again.

This is a LONG discussion and too much for a NON computer 57 year old female that is an artist.

  I installed (Upgraded from CS3) CS5 Suite on My mac pro Running 10.6.4.  Never a moment of problem with prior Creative Suite editions and went almost three weeks before the freezes began.  I read somewhere on the internet to take off some MM fonts, but could not find those in my font folder.

Any easier suggestions for us non computer people other than the news of wasted money upgrading?  There are many things I like with CS5 but not this in Photoshop.  I can save manually not to loose my work and have learned to do that. I have non lit screens from File, Edit etc all the way across. I can still use my curser and drag and size things, change fonts but not able to do anything with the upstairs menu on top.  If this is NOT the place for me to find out how to deal with a non-functioning program, I need to know where.

I have sent crash report after crash report after crash report to Adobe as it occurs.  I am responsible for creating 8 pages of ads for an international magazine and frankly this is not helping. Most of my work is thankfully done in Illustrator but many things come through Photoshop first.  I may have to switch back to CS3.

Please advise what to do because I am way lost with all of this back and forth bickering on this forum.  I seek advice on a newly installed program that worked for three weeks and now freezes up with the top menus.  I rely on this program to make my living.

Laurie

I'm having the same problems listed on this thread here as well with two different machines. Was thinking about loading up the entire office with CS5. Not now. What a POS version. I can't believe it. Going back to CS4.

I have a similar problem but the programme doesn't freeze or crash - it merely (!) refuses to open any previously created/imported file, black and white or colour, picture or other illustration.

Like other contributors to this forum, I uninstalled, reinstalled, rebooted in many ways, without success.

However, using CS3 made all OK.

Then I saw the suggestion that one should try creating a new user and try opening files with that. Well, I have several users already, so I switched to one of them.

Wow, it worked!

Problem now is, how do I:

1     Easily transfer everything from one user to another or

2     Change the name of the faulty user in the hope that CS5 will work using a new name?

Any suggestions/ideas/hints/help..................

I'm with Scott Weichert. I paid my thousand dollars to Adobe for the Master Collection upgrade and have since deleted the icon for Photoshop CS5 off my dock. I'm back on CS4 with which I have no problems and have completely given up on CS5. I agree, the upgrade to CS6 ought to WORK and ought to be free.

Found this thread today.

I am running a MacPro 10.5.8 8GB 1066 DDR3. I always get this same freeze of CS5 with the OnOne Plug-In Suite 5. Windowserver suddenly shoots to 100% and everything locks up or respods extremely (an that's an understatement) slowly. I have Activity Monitor open so I can can force quit easily but it takes a few minutes. Windowserver immediately drops to <1%. It doesn't happen everytime I launch the plug-in... appears to be random.

Working with CS3 and interested in upgrading to CS5 I've downloaded, installed and updated the trial version of CS5. Nothing but freezes...

Tried everything Adobe has suggested...to no avail. Still getting random freezes of my whole system. Force quitting CS5 may take up to 20 - 30 minutes. Needless to say that this whole thing is completely unworkable. No other program is giving me any problems, non whatsoever.

What I find rather peculiar is the whole bad font story. I've had two, removed them...no joy. On the other hand CS3 is working just great, and in my opinion, has the same looks as CS5 regarding fonts. Different coding???

I hope Adobe gets this thing sorted out. Until that time I’ll keep from spending as much as 1 cent for CS5…unfortunately.

System is Mac Pro 1.1, 7 gig of memory, OS 10.5.8.

Hi,

I have an iMac i7, quad core and just installed CS5 64bit a couple of weeks ago.  I am frequently getting the spinning lined circle icon (not sure what its called, the equivelent to a sand timer in windows I expect) it occurs when I am sketching, with just a couple of layers, and the effect is a program lock up - odd thing is that when the 'timer' thing is on, the pen is still reacting in that it draws a straight line from my initial touch to the release of the pen...wierd.  I get this on my Cintiq at work, a bit like there is a sticky shift option on (but its not)....

This is really annoying, because basically I loose anything I have done up to that point.

Any help would be greatly appreciated.

Rich.

All of these issues are normally a permissions issues.

I fixed this by watching the console (in the utilities) folder and then finding the file and making it read&write. As soon as I had made the changes the freezing stopped.

Cheers,

Paul.