Skip to main content
D
DarkFire14
Participant
June 3, 2022
Question

Photoshop CS6 Extended Product Code Issue

  • June 3, 2022
  • 2 replies
  • 1763 views

I can't figure out where to redeem my 22 digit product code from the original box, i tried the [ Link removed by Moderator ] website, but it didnt work for me. any help?

This topic has been closed for replies.

2 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
June 6, 2022
@DarkFire14 wrote:

i tried the [ Link removed by Moderator ] website, but it didnt work for me. any help?

 

Also note that the link that was removed by a moderator is not an Adobe 

site. It's in the format of "[sitename].com/adobe", instead of "adobe.com".

 

Jane

 

    D
    DarkFire14Author
    Participant
    June 7, 2022

    that was a real adobe site found on adobe documentation used for activation of the 22 digit PRODUCT codes. and for everyone saying it was likely a scam because it isnt sold new, i am WELL aware of that. I was given this brand new copy of said boxed software that didnt have a broken seal on it. i just need to know where to activate the [removed by moderator] product, i dont need your advice on if ive been scammed.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    June 7, 2022
    @DarkFire14 wrote:

    i just need to know where to activate the [removed by moderator] product, i dont need your advice on if ive been scammed.

     

    See Kevin's link to customer support on June 6.

     

    Jane

     

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    June 3, 2022

    When you launch the software it should come up with the Activation window where you enter the serial number.

    If you are getting an error when launching check the following link.

    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    If you've recently purchased CS6 - mostly likely you've been scammed.

    Otherwise you can try this process to migrate the license/SN to your account:

    https://helpx.adobe.com/uk/x-productkb/policy-pricing/transfer-product-license.html

     

     

    D
    DarkFire14Author
    Participant
    June 6, 2022

    Not a useful reply, I need a way to GET the serial number via the PRODUCT  code. I wasnt scammed, I know what I purchased. Getting a serial number out of a brand new copy of this software seems almost impossible.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    June 6, 2022

    You most likely were scammed if you just bought this. There is no "brand new copy" available. The activation servers are no longer active.

    You need to contact Adobe but I dout there is a way to get a new serial number - support for this software ended a long time ago.

    If you've previously activated there is a way to pull that activation code from your purchase history on Adobe.com and your account settings.

     

    Either way contact Adobe support via https://helpx.adobe.com/contact.html

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices