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Participating Frequently
November 20, 2012
Question

Photoshop CS6 Extended - system requirements

  • November 20, 2012
  • 4 replies
  • 27955 views

I have the chance to buy the student version but tried the 30 day trial first, however it kept crashing, it has now expired without me finding a solution. I have now uninstalled it. I was told my specs are above the minimum required to run it but I'm not so sure as I have no idea what the processor types and graphic card types actually mean. I would really like to buy it but have to be sure of exactly what it will take to run it and be stable. Here are my current specs:

Acer Aspire 7741G 64 bit

Intel Core i3-350M Processor (2.26 GHz, 3MB L3 Cache)

ATI Mobility Radeon HD5470. Up to 2234MB HyperMemory

17.3" HD LED LCD

4GB DDR3 Memory

320 GB HDD (88GB Free)

I am running Windows 7 Home Premium

    4 replies

    Participant
    July 25, 2013

    can i run 3d feature on my laptop dell latitude d 520 62bit win 7 OS with 256 built in vga.?

    SG...
    Adobe Employee
    Adobe Employee
    July 25, 2013

    Hi,

    It depends on the build version you have, at a minimum. Starting with the 13.1 (Ps CS6) subscription, enabling the 3D features requires a 512 VRAM minimum. Even with the perpetual 13.0 (Ps CS6 Extended) version, there is a 512MB minimum requirement, but it was not enforced.

    The current subscription version 14.0 (Ps CC) cotinues the required 512 MB VRAM requirement.

    Other factors such as the video card driver support and class of integrated GPU chipset, will alos lead to disabled 3D features.

    regards,

    steve

    JJMack
    Community Expert
    Community Expert
    November 21, 2012
    Participating Frequently
    November 28, 2012

    I have now upgraded from 4Gb RAM to 8Gb and freed up more than 100 more Gb of disk space and gone ahead and bought the Photoshop CS6 Extended. However, it is still crashing when using things like liquify or 3D so obviously I need to avoid those but the biggest problem is that it crashes every single time I exit the programme! I have tried Close from the file menu, Exit and just simply clicking the X up in the top right but every time I get the .. Adobe Photoshop CS6 has stopped working.... This is what it says..

      Problem Event Name: APPCRASH   Application Name: Photoshop.exe   Application Version: 13.0.0.0   Application Timestamp: 4f61c045   Fault Module Name: atio6axx.dll   Fault Module Version: 6.14.10.9262   Fault Module Timestamp: 4b59af70   Exception Code: c0000005   Exception Offset: 000000000081333c   OS Version: 6.1.7601.2.1.0.768.3   Locale ID: 2057   Additional Information 1: f8e7   Additional Information 2: f8e752fc50cdf4f0e2a068eb938a1e7e   Additional Information 3: 6e28   Additional Information 4: 6e2871469569c06beabfcadeba390cd4 Help!

    Noel Carboni
    Legend
    November 30, 2012

    Device manager says  my current driver is already up to date but I installed this one manually anyway but it must be older because it was giving me a maximum screen resolution of much less than what I already had (1600 x 900). I've had to uninstall it.

    So, it seems I have purchased a product that doesn't work properly on my laptop and is not a good idea for laptops in general, I wish I had I known that before buying PS. The problem is that I really need it on a laptop since I need to use it when outside my home

    Are there no (Windows) laptops at all that are suitable?


    New ones might work better.  The issue is that the display driver writers have only recently begun to treat the OpenGL and GPU acceleration subsystems seriously enough to be used for professional work (their prime impetus is to support games, which is where all the money is).

    Nothing says you can't ask Acer to push another, recent ATI driver through their approval process and make it available for your model.  You might mention the bad press Acer and laptop makers in general are getting regarding supporting Photoshop, and even point them at this thread if you feel it would help.

    Is there any way for now that you can set the GPU acceleration setting to "off" and get at least some acceptable operation out of it?  You'll be doing without specifically GPU-accelerated features, but it should be possible to get some editing operations done on your Aspire.

    -Noel

    Noel Carboni
    Legend
    November 20, 2012

    Also, the GPU acceleration and 3D facilities are VERY sensitive to the display driver version installed.  What version do you have?

    -Noel

    Participating Frequently
    November 21, 2012

    I have no idea but I wasn't intending on using the 3D. Photography only is what I'd be using it for

    November 20, 2012

    CS6 really likes to run in 64 bit mode with a min. of 8 gigs of ram.    For 3D best to have min. of 512 g VRAM.  Your HD is really small.  You should have 10-20% free space, so you only have about 20-40 gigs to play with.  Not enough for any serious image work.  THis and RAM was probably downfall.

    Participating Frequently
    November 20, 2012

    Thanks very much

    SG...
    Adobe Employee
    Adobe Employee
    November 20, 2012

    Hi,

    This might be a bit of overkill for your question but here's more information on hardware setup for optimizing Ps CS6 performance:

    http://blogs.adobe.com/crawlspace/2012/10/how-to-tune-photoshop-cs6-for-peak-performance.html

    regards,

    steve