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carolines075
carolines075
Participant
February 20, 2018
Answered

Photoshop CS6 Extended

  • February 20, 2018
  • 2 replies
  • 612 views

Hello,

I have recently been getting error messages when trying to open Photoshop. 

The messages say 'Could not initialize Photoshop because the preferences file was invalid (it has been deleted)'

But Photoshop is still installed on my Mac.

What should I do?

Thanks

This topic has been closed for replies.
Correct answer carolines075

I worked out how to do it.

  1. Go to your home folder.
  2. Go to your User Library folder.
  3. Go to the Preferences folder.
  4. Delete the “Adobe Photoshop CS5 Settings” (or similar name) folder.(Folder name may differ depending on what version you have)

2 replies

A
Anonymous
February 20, 2018

Try resetting PS preferences

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

carolines075
carolines075Author
Participant
February 20, 2018

Thank you.

I have got it to work now.

carolines075
carolines075AuthorCorrect answer
Participant
February 20, 2018

I worked out how to do it.

  1. Go to your home folder.
  2. Go to your User Library folder.
  3. Go to the Preferences folder.
  4. Delete the “Adobe Photoshop CS5 Settings” (or similar name) folder.(Folder name may differ depending on what version you have)
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