• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Photoshop CS6 Issue

Community Beginner ,
Jan 30, 2020 Jan 30, 2020

Copy link to clipboard

Copied

I still use photoshop CS6.  Today when I clicked on the app, it no longer opened the application but keeps referring me to renew my subscription.  Adobe is useless and will not respond to me.  I have tried to re install photoshop several times but I have no luck.  Can anyone help with this issue.  This is the error code I get.  Any help is appreciated.

 

Exit code 6

Error DW073

Error DW071

Error: DW003CS6.jpg

 

Views

350

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jan 30, 2020 Jan 30, 2020

Copy link to clipboard

Copied

And you have your serial number? I mean did you get to a stage where it asked for it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 30, 2020 Jan 30, 2020

Copy link to clipboard

Copied

Never mind, I think I found something. This correct answer from a while back is from @Peru Bob. He provided this link: https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

 

And here is the original thread on this forum:

https://community.adobe.com/t5/photoshop-elements/end-code-6-and-error-dw071-error-dw003-when-instal... 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 30, 2020 Jan 30, 2020

Copy link to clipboard

Copied

Yes, I called, used chat and did everything possible. I am surprised they left me hanging. I entered my serial number and as soon as I got to the end of the installation, I got this error code several times. Thank you for your help. I will try those links to see if they work. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 30, 2020 Jan 30, 2020

Copy link to clipboard

Copied

You're welcome.  Sending good vibes your way. I have CS6 as well.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 31, 2020 Jan 31, 2020

Copy link to clipboard

Copied

LATEST

Ah ok.  Awesome.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines