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Participant
January 30, 2020
Question

Photoshop CS6 Issue

  • January 30, 2020
  • 2 replies
  • 491 views

I still use photoshop CS6.  Today when I clicked on the app, it no longer opened the application but keeps referring me to renew my subscription.  Adobe is useless and will not respond to me.  I have tried to re install photoshop several times but I have no luck.  Can anyone help with this issue.  This is the error code I get.  Any help is appreciated.

 

Exit code 6

Error DW073

Error DW071

Error: DW003

 

This topic has been closed for replies.

2 replies

Leslie Moak Murray
Community Expert
Community Expert
January 30, 2020

Never mind, I think I found something. This correct answer from a while back is from @Peru Bob. He provided this link: https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

 

And here is the original thread on this forum:

https://community.adobe.com/t5/photoshop-elements/end-code-6-and-error-dw071-error-dw003-when-installing-elements-2018/td-p/10072428?page=1 

 

Participant
January 31, 2020

Yes, I called, used chat and did everything possible. I am surprised they left me hanging. I entered my serial number and as soon as I got to the end of the installation, I got this error code several times. Thank you for your help. I will try those links to see if they work. 

Leslie Moak Murray
Community Expert
Community Expert
January 31, 2020

You're welcome.  Sending good vibes your way. I have CS6 as well.

Leslie Moak Murray
Community Expert
Community Expert
January 30, 2020

And you have your serial number? I mean did you get to a stage where it asked for it?