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Dentrassi42
Participant
July 23, 2012
Question

Photoshop CS6 Subscription Activation Question

  • July 23, 2012
  • 3 replies
  • 48399 views

Hi,

I was wondering if it is standard behaviour for my PS CS6 subscription to require me to log in to Activate the licence EVERY time I use it? I thought that one it was activated, PS only checks the Activation every 30 days. Once I log in the activation works fine, however if for any reason my internet connection was not available, it would seem that I would not be able to use my copy of PS.

I realise that that would happen even if the check was every 30 days, but that would only be a possible issue once a month, not every day!

Thanks,

Mark

    This topic has been closed for replies.

    3 replies

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    PikesPeakLiveView
    Participant
    September 28, 2012

    I had the exact same problem CS6 (not extended). I have a new system with 16GB of memory, Win7 Ultimate, etc. No previous versions of Ps. I have the retail version on DVD and installed only the 64 Bit version. I used the suggestion from Noel of starting Ps from the Start/Program List as administrator. Now Ps works perfectly, at least so far. What it was doing in my case was starting up as CS6 Extended, then showing a screen regarding a trial version, I had to enter the serial number each time. Not anymore.

    R
    R3MIX
    Participant
    September 28, 2012

    Excuse me pikes, but how did you fix your problem?  I too have a new system Dell XPS8500 with no previous versions of Ps.  I purchased the Creative Suite 6 Design & Web Premium and when I click on Ps extended within the suite, I get that screen regarding a trial version and have to enter the serial key everytime.   It works for a bit but after I shut down and return the next day,  that trial version screen pops up again.  What did you do to fix the problem?  I re-read your post and tried starting Ps from the start menu and I still get that screen.  I have talked to nine tech people and now they said I could get a refund but I dont really want one.  I just want the same product but one that works..Any help?

    D
    d_swiger
    Participating Frequently
    September 28, 2012

    R3MIX,

    He suggest what others have, that you right click on the start menu selection and use "run as administrator"

    I have tried that but it doesn't work for me

    acresofgreen
    acresofgreen
    Inspiring
    July 23, 2012

    In addition to what has already been said by Curt Y, you should have a look at the Creative Cloud forum, where other subscribers have had similar problems.  http://forums.adobe.com/community/creative_cloud?view=discussions

    D
    Dentrassi42Author
    Participant
    July 23, 2012

    HI,

    Thanks for the replies. I searched the cloud forum & found a post that recommended updating Application Manager, which I did. Let's hope that means I wont have to re-activate again tomorrow.....

    Mark

    P
    Peter_Neate
    Participating Frequently
    February 4, 2014

    BTW, an added twist on my CS5 issue.

    I had the generic CS5, not the extended.

    After I installed CS6, it acted as though I had the Extended version, hence the need for a security key or trial period.

    Sure hope the test guys are reviewing the licensing test cases!!

    BTW, that's what I do, software test.

    Dan


    I have had this problem for several months and Adobe staff seem unable to resolve the issue completely.

    Repeated requests for entry of the license number.

    Was resolved a couple of times but keeps re-occuring and I am totally fed up with it.

    Frankly I consider the CS6 software IS NOT FIT FOR PURPOSE and Adobe should do something about it.

    I am back to using CS5 which runs perfectly well.

    It's a great pity as CS6 is excellent but If I have to repeatedly enter the  '#$?@$#'  license number every time I hit the CS6 button I consider it unsuitable.

    Sofware companies like Adobe don't really care about their customers they just want money that is why the have opted for cloud systems - they do not value us ordinary mortals who cannot afford to use the cloud.

    Custome of about 30 years and very dissilusioned and unhappy about paying the upgrade.

    Peter Neate

    A
    Anonymous
    July 23, 2012

    You should only have to activate it once.  THis is a permission issue in the OS.  Are you using Win7.

    Apparently when you activate you do not have permission to make a change in the file, so next time you have to do it all over again.

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