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hermannhaf
hermannhaf
Participant
May 17, 2024
Answered

Photoshop didn't recover open files

  • May 17, 2024
  • 3 replies
  • 4064 views

My electricity went out and when I opened Photoshop again I was not shown the originally open files recovered. This has always worked except now. This is extremely frustrating becuse now I've lost an important work I did and forgot to save, but this feature has always worked even on files that have not been saved, so I've never really been stressed about constantly saving files unless I've been working on it for days, I guess you cant trust anything. Any idea if the files are recoverable somewhere?

 

I'm on Mac with version 25.0

This topic has been closed for replies.
Correct answer D Fosse

Right. AFAIK it's not supposed to recover unsaved files.

 

This is one of those things I cannot test, simply because I haven't seen a PS crash in many years. And I have a UPS on my computer, so a power loss lets me finish whatever I'm doing and then shut it down in my own time.

3 replies

aallen1106
aallen1106
Participant
May 19, 2024

This has always been the case for me also. Photoshop  would automatically create a recovery file without me having to save it when the system goes down. Now all files are lost and photoshop never opens on the home page. You have to open a file to get to the home page. Very frustrating to say the least.

D Fosse
Community Expert
D FosseCommunity ExpertCorrect answer
Community Expert
May 17, 2024

Right. AFAIK it's not supposed to recover unsaved files.

 

This is one of those things I cannot test, simply because I haven't seen a PS crash in many years. And I have a UPS on my computer, so a power loss lets me finish whatever I'm doing and then shut it down in my own time.

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    May 17, 2024

    To initiate autorecovery - a file has to be saved at least once. If Photoshop did not re-open the files automatically then there is no autosave to recover.

     

    I would never rely on autorecovery, it does not guard against user errors (we all make them). I would recommend making incremental saves as you work i.e. filename001, filname002 ...etc. The frequency depends on the number of chages in your file and how long it might take to recover. I often make several in a day. These give a fallback against errors as well as crashes, and can be deleted once you are happy with your final version.

     

    Dave

     

     

     

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