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photoshop document opening up blank but layers are on

New Here ,
Jul 10, 2020 Jul 10, 2020

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I have a file I created in April of this year and when I open it in the new version of photoshop all the layers are on but the file is blank. I can select items like text but it stays white and the whole canvas remains blank. I have went in to Preferences > Performance > and turned off Use Graphic Processor and restarted Photoshop. It didn't fix the issue. Anyone else having this issue and have a fix?Screen Shot 2020-07-10 at 7.33.30 AM.png

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Explorer ,
Jul 10, 2020 Jul 10, 2020

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Are you sure all these layers are not placed inside a folder who's visibility is turned off? 😉

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Positive. Here is the image shot at the top of the document with the main folder on. I upgraded today to see if that would fix it and it didn't. 😞 Even when I select things on the art board they remain invisible. 

 

Screen Shot 2020-07-10 at 3.28.36 PM.png

 

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Explorer ,
Jul 10, 2020 Jul 10, 2020

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Maybe there's a white layer then in one of those folders hiding everything beneath it?

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New Here ,
Nov 06, 2023 Nov 06, 2023

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I'm having this problem with all my psd's following a recent update. The solution I found was to select the layer Select all ( ctrl A) then Copy + Paste . The contents of what's on that layer are then visible in the new layer. Though everything is now cropped to the edge of the canvas. You also lose any masks and adjustment layers. It's concerning to put it lightly.

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Community Expert ,
Nov 06, 2023 Nov 06, 2023

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I'm guessing that such issues are related to "Display native canvas" in Preferences/Technology Previews, or perhaps a GPU or driver related issue.

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Participant ,
Feb 10, 2024 Feb 10, 2024

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PS 25.4.0 Intel on Mac running Sonoma 14.2.1 — several documents now simply open blank, I can see the channels, layers, duplicate layers etc — but the document window itself is completely blank?!!

wtf!?

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Community Expert ,
Feb 10, 2024 Feb 10, 2024

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See my previous reply, or the many others in the forum with GPU related display issues and fixes.

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