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photoshop does not start

Community Beginner ,
Nov 12, 2023 Nov 12, 2023

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I have an hp laptop, Windows 10.

Last night, before disabling it, I clicked on disable and update...

The next day I woke up, started Photoshop and it just doesn't start at the moment of reading the brushes

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Community Beginner ,
Nov 12, 2023 Nov 12, 2023

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Community Expert ,
Nov 12, 2023 Nov 12, 2023

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what do you mean by "disable"?

 

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Beginner ,
Nov 12, 2023 Nov 12, 2023

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I just turned off the laptop with a button, and then woke up in the morning and photoshop does not start) crashes.

last time I already had this, and I reinstalled windows and downloaded the previous version of photoshop

 

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Community Expert ,
Nov 13, 2023 Nov 13, 2023

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carefully uninstall ps (including preferences) usintg the cc desktop app.  removing ps preferences is key.

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