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Photoshop doesnt open files correctly

New Here ,
Nov 16, 2023 Nov 16, 2023

Lately, I've been having a problem opening files in Photoshop. Most of the time I solve it by restarting it, but many times I have to restart the computer. When I open the files they look like this: (see attached)
Does anyone know what is going on?Captura de pantalla 2023-11-16 093342.pngCaptura de pantalla 2023-11-16 093629.png

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Adobe
Community Expert ,
Nov 16, 2023 Nov 16, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Community Expert ,
Nov 16, 2023 Nov 16, 2023
LATEST

Hi @Juan33662296wfsd Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Quit and relaunch PS.

If that does not resolve - where are these files saved?

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