Photoshop dynamiclinkmediaserver Problem!!

[dam1an]

i have been struggling with this problem for over 2 hours, I'm trying to upload a video into photoshop and it wont let me. everytime I try it turns into a picture, and when I try to zoom it in it tells me to convert it into a smart object. meanwhile, the dynamiclinkmediaserver application is bouncing up and down in my dock trying to open. it then stops and I check for more info and it says "application not responding" I updated the photoshop to the new update, I don't know if it was that caused it, but I downgraded and still doesn't work. I've reinstalled, restarted my mac, etc. i don't know what to do at this point, HELPP!!

app ver.26.4.1

Macbook Air M1 2020

[mglush]

Hi!

In one of the images you posted, the App icon was gray—was that the Photoshop Icon? That would seem to be an issue, or is it another app? Also, how much ram do you have on your MacBook Air, and how much do you have allocated to Photoshop?

Michelle

[dam1an]

hi, no that was not the photoshop icon, that was the dynamiclinkmediaserver app. ram is 8gb

I let photoshop use 3887 = 70%

[mglush]

Thanks for the info! I am not familiar with the DynamicLinkMedia Servr, but having only 8 gigs of ram might be an issue. Have yo been successful before in uploading a video and working on it with only 8 gigs?

Here is a link to the minimum System Requirements for running Photoshop. Please take a look and see if your system meets it? https://helpx.adobe.com/photoshop/system-requirements.html

Michelle

[BrettN]

What do you mean by uploading a video into Photoshop? Are you using File > Open and selecting a video file? Are you using File > Place to add it to an existing file? 

What do you mean it turns into a picture? When you open a video in Photoshop, it will just be added as a layer to the document, as a single frame. It should be a special video layer. In order to see the other frames you have to use the playback controls in the Timeline panel. 

If you are placing the file, you have to confirm the placement and scale, which finalizes how the layer works in the document. As a video layer, it is a sort of Smart Object layer that referneces the original file so that all the video frames are accessible even though only one will be displayed at a time. 

Zooming into a document with the Maginifying Glass tool does not require any changes to the conents of the document. This just changes the view. If you are attempting to change your zoom after placing the video file but have not yet confirmed the size and placement, you will be forced to complete the placement process if you attemt to change tools.

As for Dynamic Link Server, that icon you have in your screen shots is not correct, that is just the Mac OS generic placehold icon. This suggests that Dynamic Link Server is not completely installed. I'd suggest uninstalling it and reinstalling it so that you get the right icon and are able to launch it independantly of Photoshop. Photoshop doesn't have the ability to render video files on it's own. If you want to export a video from Photoshop, it just gets sent to Media Encoder using Dynamic Link Server

[rencro]

I've also had a similar issue with the 'dynamiclinkmediaserver' showing up as a blank icon in my app dock. I noticed it after the last update I had (I believe a v26.4.1) but didn't connect it to Photoshop until after I force closed it and removed it from my dock. After doing that, it wouldn't allow me to Import > Video Frames To Layers, though I don't remember the specific error message.

I restarted Photoshop after that, and noticed the app and its blank icon appeared in the dock when I went to Import > Video Frames to Layers again, but it then allowed me to open that clip and go on as normal from there. I tried updating to v26.5 and it still pops up as it did in the earlier version.

The screenshot I added has both the PS icon and the blank one. Hopefully this issue can be resolved.

Macbook Air, M1 2020