Skip to main content
ev16848164
ev16848164
Participant
February 27, 2018
Answered

Photoshop Error 1

  • February 27, 2018
  • 5 replies
  • 21339 views

When I double click a Photoshop file to open it I get a Configuration Error (Error:1).  I have uninstalled and reinstalled the Photoshop App and later uninstalled and reinstalled Adobe CC and still cannot open a file by double clicking.  When I right click to "open with..." there is a delay and a greyed "Fetching" window that keeps me waiting for a while.  I can still open Photoshop and then open the file from there, but this is something I'd like to figure out.  I am running MacOS High Sierra 10.13.3.  I do NOT have this problem with the other CC Apps.  Any help here is appreciated!

This topic has been closed for replies.
Correct answer

Take a look at this thread, although this is for Illustrator it may help with your issue

Configuration Error 1 After Upgrading to macOS Sierra (Illustrator)

If that doesn't help try this

How to delete/reset Photoshop preferences

Or this

Use the Creative Cloud Cleaner Tool to solve installation problems

5 replies

K
Kriksto
Participant
February 18, 2021

I have the same error.I tried to uninstall and install and the same.

M
mohammadghane
Participant
March 2, 2020

Hi. I'm using the installed version of Photoshop cs6. I recently used the portable version of illustrator. Since then Photoshop has given me Error 1. Of course, the portable version of Photoshop still works

A
Anonymous
March 2, 2020

Hi

Adobe has never released a portable version of Photoshop or Illustrator, so you must be using a non genuine version

T
tor ped75067066
Participant
July 10, 2018

Photoshop​ Photoshop​help meee what can i do .. my window auto delete temps

T
tor ped75067066
Participant
July 10, 2018

Ged Traynor​Ged Traynor

A
Anonymous
Correct answer
February 27, 2018

Take a look at this thread, although this is for Illustrator it may help with your issue

Configuration Error 1 After Upgrading to macOS Sierra (Illustrator)

If that doesn't help try this

How to delete/reset Photoshop preferences

Or this

Use the Creative Cloud Cleaner Tool to solve installation problems

ev16848164
ev16848164Author
Participant
February 27, 2018

Creating a new administrator account did work, but... ugh.  I'll look through the preferences and CC Cleaner Tool as well.  Thanks so much for the tips!

M
mksl76
Participant
February 27, 2018

I have the same problem on Windows 10 from the 26 february 2018.

No update or new installations on my PC

My version: Photoshop CS6 (64bit)

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices