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david najbrt
Participant
November 7, 2019
Answered

Photoshop error on save - disk error

  • November 7, 2019
  • 6 replies
  • 3040 views

Hi, when I open psd file and make some changes and when I try save this file (to net driver)

Photoshop says I cant save because disk error. But when I try "save as" and change file name PS save it without problem.

 

Imac pro 2017

macOS Catalina 10.15.1 (19B88)

PS 2020

 

Thank you for your help

David

 

 

 

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    Thanks for the update. It's a known issue with Photoshop 21.0 version and our engineering team working on the fix.

     

    For now, you can save the files locally and move it to the network location outside Photoshop.

     

    Thanks,

    Mohit

    6 replies

    I
    interesting_website16B8
    Participant
    November 2, 2022

    so, i see this DISK error goes back to nov 2019. I HAVE BEEN FIGHTING IT TOO.  It is not due to lack of space on my Drive nor in Google Drive. SO FRUSTRATING!!!!!
    IT IS BASIC TO SAVE A FILE.  CONSTANT RESTARTS. SAVING AS A DIFFERENT NAME IS CAUSING ME CHAOS AND LOSS OF SPACE ON GOOGLE DRIVE.  AOBE- GET YOUR ACT TOGETHER AND FIX THIS ERROR MESSAGE.

    D
    defaultwv6nsnldvdr5
    Participant
    November 10, 2022

    I have the exact same problem suddenly (I've been working on a separate disk plugged into my computer and it has never been a problem before!). I'm having to save the files in versions as well.. And it's so frustrating because photoshop is insanely expensive. Fix this please ADOBE, we're all paying for photoshop to function properly!

     

    P
    pierrep23275103
    Participant
    April 19, 2021

    HAVE THEY FIXED THIS ISSUE WITH THE DISK ERROR????? I'M HAVING THE SAME PROBLEMS!!! IT'S REALL BAD WHEN TRYING TO A DOCUMENT IT FREEZES MY COMPUTER AND I HAVE TO REBOOT THE SYSTEM!!!!!!! THIS IS HAPPENING MORE FREQUENTLY NOW!!!!!!

      tonyt40546702
      tonyt40546702
      Participant
      February 15, 2021

      I am getting this problem - 15th February 2021 using the on-line version!

        L
        LyamQ
        Participant
        February 28, 2020

        I am getting the same issue and it's incredibly frustrating and slows down my workflow.
        Please notify me when the engineers have fixed the issue.

         

        Thanks,
        Lyam

          D
          davidn68680807
          Participant
          February 19, 2020

          Hi, I make another update and still same problem. 😞 I work in 100% with files on net drive and this bug is horrible for me.

          Thank you for reply and nice day

          David

           

           

            Y
            yogip80948672
            Participant
            January 15, 2021

            I work on a drive plugged to my computer on Windows and this can not save problem still has not gone. No bug fixes yet.

            Mohit Goyal
            Community Manager
            Mohit GoyalCommunity Manager
            Community Manager
            November 7, 2019

            Hi David,

             

            We're really sorry for the save issue in Photoshop. Are you facing this issue while saving files to network location/drive?

             

            Do you get the same error message while saving the files on a local disk? 

             

            Thanks. 

            Mohit

            D
            david najbrtAuthor
            Participant
            November 7, 2019

            On local disk is it OK 

            Mohit Goyal
            Community Manager
            Mohit GoyalCommunity ManagerCorrect answer
            Community Manager
            November 7, 2019

            Thanks for the update. It's a known issue with Photoshop 21.0 version and our engineering team working on the fix.

             

            For now, you can save the files locally and move it to the network location outside Photoshop.

             

            Thanks,

            Mohit

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