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Photoshop 'export as' and quick export not functioning

New Here ,
Jul 26, 2021 Jul 26, 2021

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Hi! When I try to "export as" I'm getting this screen that it just sits on forever. At first I thought it was loading really slowly, but this is not the case.
Screen Shot 2021-07-26 at 12.55.49 PM.png
When I try to click "export" anyway, I get this error
Screen Shot 2021-07-26 at 12.58.25 PM.png
And I'm pretty sure that the quick export is also not functioning.

I'm using a mac for the first time in a decade, just installed Photoshop and the rest of the adobe suite, all the programs are updated, and this is the first time I'm trying to export something from photoshop on this computer, in case any of that context helps.

Thanks!

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correct answers 1 Correct answer

Adobe Community Professional , Jul 26, 2021 Jul 26, 2021
I recently had a similar issue, there was no waiting, it was just instant - no exported file! I backed-up all my various settings to be safe and reset preferences which fixed the issue.

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Adobe Community Professional ,
Jul 26, 2021 Jul 26, 2021

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I recently had a similar issue, there was no waiting, it was just instant - no exported file!

 

I backed-up all my various settings to be safe and reset preferences which fixed the issue.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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