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photoshop export for web to wordpress error

New Here ,
Jul 16, 2021 Jul 16, 2021

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hello

 

for around 2 years i use photoshop on windows 

 

my workflow is always before i load images on my websites i put them in photoshop, scale them down, name the image right and than i export the image via export for web and upload mostly on wordpress or shopify cms's.

 

now i switched to the mac book pro m1 and if i export images like i always do it .. (export for web and safe it in png or jpg)

 

wordpress or shopify bring me now always a alert that this images crashed the secrurity rights ..

 

if i do the same workflow with the windows pc and photoshop it works 

 

thats kinda weird 😄

 

have you a idea how i can fix that? thank you very much 

 

br oli

 

TOPICS
Bug, Import and export, Mac, Windows

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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Hi @Oliver5C0B,

Use File > Export > Export As > JPG. 

Adjust quality to reduce file size. 

Scroll down and check the Metadata option of NONE.  See screenshot.

Then hit the blue Export All button.

 

image.png

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 02, 2021 Aug 02, 2021

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perfect that works thank you

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