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Participating Frequently
March 10, 2023
Question

Photoshop exporting PNG transparency has lines

  • March 10, 2023
  • 2 replies
  • 3259 views

So I have an image in .jpg format sized 583x1055px. I'm using the Crop Tool to widen the image (with transparency) so I have a 1055x1055px .png formatted image. When I export and upload it into the program that I'm using it for, the transparency is there, but I also have weird feathered lines on the sides that were expanded for transparency.

I have tried setting an additional layer under it and making it solid black just incase the feathering exists on the top image. Doesn't change anything. Only when I have my friend repeat the same process with the .jpg and export it for me in Affinity Design do the lines go away. He has no such problem with the file.

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2 replies

c.pfaffenbichler
Community Expert
Community Expert
March 10, 2023

Does the problem arise if you convert the Background Layer to a regular Layer and increase the Canvas via Image > Canvas Size? 

I suspect you might have been slightly inexact when using the Crop Tool. 

Participating Frequently
March 12, 2023

With the crop tool, I'm simply expanding the sides directly out. There's pretty much nothing to be inexact with. I'm trying to see if I can get my friend to export a version of the image again and then I'll post all 3 versions; the original jpg, the export I'm getting & the export he's getting with Affinity.

c.pfaffenbichler
Community Expert
Community Expert
March 13, 2023

Here are photos as files, and then screenshots/pics of both the file in the program (Retropie) I'm importing it to and the file pre-crop in PS.

It's really strange, because I can't get it to show lines in any manner looking at the files in PS. I would think this was an issue with Retropie, but EVERY different photo I crop in PS does this, and every photo cropped in Affinity does not.

 

 


There is no white edge in the png you created (see screenshot) so the problem appears to be with the other application. 

How do you create the png – Save As or Save for Web or …? 

c.pfaffenbichler
Community Expert
Community Expert
March 10, 2023

Please post the two images. 

Or at east screenshots including the pertinent Panels (Toolbar, Layers, Options Bar, …) of the two images at View > 100%.