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Photoshop extensions missing and option to open in Rosetta also missing

New Here ,
Dec 06, 2023 Dec 06, 2023

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Hello,

I am trying use photoshop extensions that are not available due to the M1 silicon on my Macbook Pro. (I am using Photoshop 2024.) I have tried to open photoshop using rosetta but when I go to Applications/ Finder/ Photoshop/ Get info, the open in rosetta option isn't there. I have tried to maually instal rosetta using the terminal with the code 

/usr/sbin/softwareupdate --install-rosetta --agree-to-license

 and get this response

Installing Rosetta 2 on this system is not supported.

I tried runnning an app (Steam) that requires rosetta, and was not prompted to install. Does that mean I already have rosetta installed? 

If so, how do I use it to open photoshop so that I can use my extesnions? 

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correct answers 1 Correct answer

Community Expert , Dec 06, 2023 Dec 06, 2023

Go to

Applications/Adobe Photoshop 2024

right click on the

Adobe Photoshop 2024.app

then click

Get Info

and click

Open using Rosetta

 

ousroset.png

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Adobe
Community Expert ,
Dec 06, 2023 Dec 06, 2023

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Go to

Applications/Adobe Photoshop 2024

right click on the

Adobe Photoshop 2024.app

then click

Get Info

and click

Open using Rosetta

 

ousroset.png

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New Here ,
Apr 12, 2024 Apr 12, 2024

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It really works! thank you so much!

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Community Expert ,
Dec 07, 2023 Dec 07, 2023

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The other way to open it, only for the next session, is to choose Open in Intel from the Creative Cloud desktop app. However, this might not work if Rosetta itself isn’t working.

 

Photoshop-Creative-Cloud-Open-in-Intel.jpg

 

On my M1 I see a Rosetta 2 Updater in the System Information app under Applications. Is this on your Mac?

 

System-Information-Applications-Rosetta-2-Updater.jpg

 

If Rosetta continues to be unavailable, and it keeps telling you it isn’t supported when you try to manually install it, you probably need to ask Apple why it isn’t working, because I am not sure why Rosetta 2 would not install or run on a current Apple Silicon Mac. The only reason I can think of is if macOS was installed in some custom way that doesn’t support Rosetta, like maybe in a virtual machine. In the end, Rosetta troubleshooting is a question for Apple. Normally, it’s supposed to download and install itself if it’s needed, you shouldn’t even have to think about it.

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