Photoshop extremely slow on new pc.

Forum|Forum|4 years ago
December 30, 2021
1 reply
287 views

I just installed Photoshop on a brand new CyberpowerPC. Specs are Intel I9-12900KF, Nvidia RTX3080, 128 gigs of ram running at 3400MHz and a Western Digital Black SN850 NVMe 2TB drive. I am working on a 1.4 gig psb file. When I go to rotate a group of layers, it takes 47 seconds to complete the task. My old computer is a Intel I9-9900, Nvidia gtx2080 and on the same file doing the same command it takes less than 4 seconds.

Both computers are running windows 11. The new computer has a fresh copy of windows with only Creative Cloud and Photoshop installed on it. I have gone through all the Photoshop preferences and matched the new computer to the old one.

Anyone have any idea why the performace is so bad on the new PC?

Windows

This topic has been closed for replies.

Derek Cross

Community Expert

Did you reset the Photoshop preferences under the General tab in Photoshop preferences, then close and reopen the application?

As a side point, do you really have to create such a large document, often people create larger sizes tgan they need to?

A

Allen HalcombAuthor

Participant

Hi Derek, I have tried reseting the preferences and restarting Photoshop. No difference in speed. Still takes right at 47 seconds to do a rotate. I cant figure out why a 9th gen processor can do the same command on the same file in 4 seconds and this brand new well spec'd 12th gen computer takes 10 times as long.

This is my bosses computer, All his files are extremely large. He works with clients for months on a project and they are constantly making changes. so if he were to say flatten layers or something and they wanted to change them, he would potentially have to recreate alot of it. So he doesnt flatten or delete layers at all.

A

Allen HalcombAuthor

Participant

Maybe you might consider using the Adobe Cleaner Tool to remove the application and reinstall Photoshop again.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

I can give that a try. but not sure how it will help. I have reformated the computer. Bone stock version of win11 and no other software besides a fresh install of creative cloud and photoshop on it and still get the same results.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded