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user8136299
Participant
October 29, 2023
Question

photoshop file opening error

  • October 29, 2023
  • 2 replies
  • 135 views

I occasionally get this error in files I save as PDF.

I am using the latest version of Photoshop 2024. I tried opening it in older versions but it didn't work.

"The file could not be opened, it is not compatible with this version of Photoshop"

This topic has been closed for replies.

2 replies

J E L
Community Expert
J E LCommunity Expert
Community Expert
October 29, 2023

Hi @user8136299, are you sure you mean PDF (Portable Document Format) files or did you mean to write PSD (Photoshop) files? If you are talking about PDF files, it's possible that they weren't saved with an application that Photoshop can open. Can you open them in Acrobat successfully?

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 29, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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