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Stewart16B8
Participating Frequently
March 8, 2021
Answered

Photoshop files not displaying or fully opening in Photoshop

  • March 8, 2021
  • 6 replies
  • 2647 views

I'm having a problem opening existing PS files on PS 2021. When I try to open them PS opens and has the file title showning on the tab and the file image displayed in the Navigator window. But the file does not display on the work area/artboard. I'm on Big Sur, could this be the problem.

    Correct answer Mohammad.Harb

    Restart your Mac, if that doesn't work, then Rest PS preferences settings

    6 replies

    V
    venera37546120nzzd
    Participant
    March 5, 2025

    pressing ctrl+k should open  the settings, but it doesent do anything

     

    T
    Tahani_8
    Participant
    September 21, 2024

    When I click on the menus such as file or filter, Photoshop does not respond to me and does not open the menus. Why? plz i need help 

      L
      louiscsmith
      Participant
      February 4, 2024

      I have a PC desktop.  opening the app to use it is not easy

       

      J
      julesGqp
      Participating Frequently
      February 5, 2024

      It might be worth looking at the graphics card settings. In preferences > Performance > Graphics Processor Settings UNTICK the 'Use Graphics Processor' box.

       

      C
      clc_Tao
      Participant
      February 14, 2024

      Worked on Mac when I did this step.

      deanm70610443
      deanm70610443
      Participant
      April 6, 2023

      I'm having the same problem!

       

      J
      julesGqp
      Participating Frequently
      April 26, 2023

      I'm also having the same problem. Resetting preferences hasn't worked for me.

       

      S
      Stewart16B8Author
      Participating Frequently
      March 8, 2021

      I just found that it is something to do the standard screen mode, because if I go to full screen mode then the image displays perfectly. I'm not mirroring or using a second monitor. But I'm now wondering if it has anyting to do with Sidecar, which I was looking into as I was interested in using it but have so far not actually used. 

      Mohammad.Harb
      Community Expert
      Mohammad.HarbCommunity ExpertCorrect answer
      Community Expert
      March 8, 2021

      Restart your Mac, if that doesn't work, then Rest PS preferences settings

        S
        Stewart16B8Author
        Participating Frequently
        March 8, 2021

        Thanks. I will try that to see if that fixes it. But as I just found out, there is no problem with the full screen mode, just the standard screen mode, which I prefer to use.

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