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defaultvjprckuvp7jp
Participant
May 8, 2024
Question

Photoshop freeze/hang when multiple input language is used. Windows 10.

  • May 8, 2024
  • 11 replies
  • 2186 views

Photoshop (latest) freezing for users with Chinese input language installed (and English) . Photoshop is semi-responsive, buttons show to be pressed but nothing happens. sometimes switching between languages fixes it.
Reinstalling PS doesn't solve it.

resetting PS %appdata% doesn't solve it.

multiple users having the same issue -- only users with multiple language input/chinese seems to be having this problem.
Issue is very random but some users are able to replicate it within 5 minutes .

Shortcut to switch input languages is default (whatever it is in Windows).

 

Latest GPU updates (latest RTX 5000)

Is this a known issue?

    11 replies

    G
    Gazmanov38400609e1er
    Participant
    July 17, 2025

    Та же самая пробелма. Спустя 1,5 года. Контора сами понимаете кого.

    C
    chi_0317
    Participant
    October 9, 2024

    I still have this issue and it's now Oct

    J
    Junzhishan5E15
    Participant
    July 23, 2024

    Still have this issue till the end of July.

      L
      Li6C2A
      Participating Frequently
      June 28, 2024

      I have the same experience for over a year now and I haven't see any effort from Adobe to address this issue.  For now I think the only solution is to switch to a much older version, maybe 2019 or 2015? wonder if Adobe offer those for free now, which I think it's only fair.  Do your job, Adobe.

        S
        Soop26378009094x
        Participant
        July 1, 2024

        I'll do ya one better: just straight-up pirate the older versions (2020 was the most stable imo), and avoid the shite bugs that Adobe seems determined to avoid like a rabies-infected animal avoids water.

         

        Or even better: open-source alternatives.

          D
          defaultqso9rr5yy1gn
          Participant
          June 4, 2024

          This is still broken. I work at a Japanese company where we have to use both J&E in our photoshop files and the entire studio has been cursing nonstop for months. Unbelievable this hasn't been fixed. 

            Sameer K
            Community Manager
            Sameer KCommunity Manager
            Community Manager
            June 4, 2024

            Hey there! I'll help you figure this out.

             

            As per the descriptions, the issue might be related to a known issue with since Photoshop 25.6 & Microsoft IME.

             

            Please head here to learn more about this: https://adobe.ly/3RcKQry

            If the issues exists, try using Photoshop (beta) and check if that helps.

            Thanks!
            Sameer K

            D
            defaultqso9rr5yy1gn
            Participant
            July 1, 2024

            "Revert to an ancient version of IME" is not a long term solution. What is it going to take to get anyone to escalate this?

              A
              andyl17117603
              Participating Frequently
              May 25, 2024

              Same issue, it has been going on for too long. 

                F
                Finn27958722l8js
                Participant
                May 20, 2024

                Having the exact same issue as well.

                  R
                  Renzelle37347201xexh
                  Participant
                  May 13, 2024

                  I am having this issue right now as well but with Japanese windows language input. I'm making japanese posters and I can't even finish anything because of this issue. I hope it get fixed soon. Running the latest build of PS 25.7

                    R
                    Renzelle37347201xexh
                    Participant
                    May 13, 2024

                    Im running AMD Radeon RX 6600 with version 31.0.24031.5001

                      G
                      guymi
                      Inspiring
                      May 11, 2024

                      A temporary fix is to change the Key Sequence which changes the languages in Windows. So by default it is Left Alt + Shift. So since we use those keys and switch from them very often in Photoshop, that causes the languages to switch to Chinese. Which is great if you're not using Photoshop and it wouldn't crash. But a fix would be to change that Key Sequence to something else, or just choose Not Assigned.

                       

                      From start menu, tyupe in "Advanced keyboard settings". Open the settings and click on the blue words "Language bar options". Go to "Advanced Key Settings" tab. There you can change or disable the hot keys. I clicked on the first one and clicked on "Change Key Sequence..." and there I disabled it for now. Thanks!

                        R
                        Renzelle37347201xexh
                        Participant
                        May 13, 2024

                        thank you. I will try this! Using japanese input and it causes same issue as yours. I hope this works!

                        G
                        guymi
                        Inspiring
                        May 11, 2024

                        I am having this same issue. It only causes problems with Adobe right now. Photoshop especially. No other app having this issue I know about. Please fix this. Thank you!

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