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photoshop freezes after using plug ins

Explorer ,
Sep 12, 2023 Sep 12, 2023

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Hello I don't know if its me or photoshop but everytime I use a plug in, to be more specific is a retouching plugin (retouch4me) and everytime I accept the result it should load it on to my picture but it freezes and I have to restart all over again and it makes me waste ALOT of time

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Actions and scripting , Windows

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Adobe
Community Expert ,
Sep 12, 2023 Sep 12, 2023

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Try updating the plugin.

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Explorer ,
Sep 12, 2023 Sep 12, 2023

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i tried and actually made it worse forsome reason

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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Have you checked their support and FAQ page?

https://retouch4.me/support

 

Are you using Windows 10 or 11?

Is this a new problem? i.e. have you used it successfully in the past, or have you only just installed it?

Do you have other plugins?

Have you tried it with both full release and beta versions of Photoshop?

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New Here ,
Sep 27, 2024 Sep 27, 2024

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Попробуйте вручную почистить реестр, после перезагузить ПК. Если не поможет, то после очистки реестра переустановите плагин.

В редакторе реестра находим каталог:

Computer\HKEY_CURRENT_USER\SOFTWARE\AILayers. Из папки AILayers удаляем все

 

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