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H
HumanUserPerson
Participating Frequently
June 27, 2025
Question

Photoshop freezes when I use right click open in Photoshop from Lightroom Classic

  • June 27, 2025
  • 2 replies
  • 439 views

When choosing the right click>open in Photoshop 2025 option from lightroom the app (photoshop) will open but does not open the image to edit. Repeating that right click (etc) the window will switch to photoshop but at that point the app freezes (completely unresponsive) and can't be closed normally without using the windows task manager. 

 

I've tried:

-Resetting lightroom preferences as recommended in previous posts

https://community.adobe.com/t5/lightroom-classic-discussions/quot-edit-in-photoshop-2025-quot-freezes-lightroom-classic-when-trying-to-edit-a-tif-file/m-p/15094679#M393353

-Uninstalling and reinstalling Photoshop entirely

 

I see this issue has been reported several years in the past and wonder if maybe Adobe should focus less on AI and pay humans to do quality control. I never had issues with basic functionality like this 10-20 years ago. Any help is appreciated.

    2 replies

    U
    UniverseExplorer
    Participant
    July 15, 2025

    Him

    I have the same (or similar issue). Did you resolved this?

    Thanks

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    July 17, 2025

    Hi @UniverseExplorer, thanks for jumping in. I’m sorry to hear you’re experiencing this too.


    To help us investigate this further, could you confirm if you’ve already tried the suggestions shared earlier by @Aleke? Specifically:
     • Are you using Raw Details or Super Resolution in Lightroom Classic before choosing Edit in Photoshop?
     • Have you checked your graphics settings to ensure Photoshop and Sniffer.exe are set to use the more powerful GPU? (https://adobe.ly/44Fc94R)
     • Does the issue occur with every image enhanced with Raw Details, or just certain files?
     • Have you tried using Edit in Photoshop without applying Raw Details, and does that work reliably?


    To better understand your system and replicate the issue, could you also share the following:
     • Your Photoshop & Lightroom System Info (from Help > System Info, you can copy and paste it into a text file and attach it here.
     • A sample RAW file that triggers the freeze
     • A screen recording showing the steps you take and where exactly Photoshop freezes
     • Whether your files are stored locally or on an external/network drive


    This will help our team dig deeper and share more targeted recommendations. Appreciate your help in getting this sorted!

    Best,

    Anshul Saini

    A
    Community Manager
    AlekeCommunity Manager
    Community Manager
    June 27, 2025

    Hi @HumanUserPerson, I’m really sorry to hear you’re having trouble opening images from Lightroom Classic into Photoshop. I know how frustrating that can be.

    Could you let me know which versions of Lightroom Classic and Photoshop you’re using? Does this happen with every image, or just some? Also, does the same thing happen if you try using a different method like "Open as Smart Object in Photoshop"?

    It might also help to try resetting your Photoshop preferences. If that doesn’t do the trick, could you share your System Info? You can find it in Photoshop under Help, then System Info. Just copy the info into a text file and attach it here, or share it through Google Drive, WeTransfer, or whatever works best for you.

    Thanks so much!
    Alek

    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    H
    HumanUserPersonAuthor
    Participating Frequently
    June 27, 2025

    Hi Aleke,

    Lightroom Classic v14.4

    Photoshop 2025 (Desktop not web obviously) v26.8.1

    Resetting PS preferences - no difference

    Open as smart object - no difference

     

    System info attached

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