Participant

Question

photoshop Freezes while using tools

Forum|Forum|2 years ago
May 24, 2023
3 replies
1106 views

This has been an issue for more than an year and its extremely frustrating as it occures every 10 min or so.
while using photoshop, if we pan/zoom while using any tools, tools freeze to work. you can click on things but everything clicks 1 sec slower, all you can do is save and exit and relaunch file.

this happens every 5-10 min.
Yes, there's latest update installed, drivers are updated, its a decent specs HP Z workstation. Same issue is with diffrerent system/hardware. Infact same issue in my previous workplace, new workplace and with different colleages!

Extremely dissapointing as it hampers the workflow, quite drastically.

Others

This topic has been closed for replies.

TheDigitalDog

Inspiring

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Also: https://helpx.adobe.com/photoshop/using/preferences.html

To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder.
(macOS only) Open the Preferences folder in the Library folder**,and drag the Adobe Photoshop Settings folder to the Trash from the following path:
macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

**Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings

If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing?
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

kglad

Community Expert

Kevin Stohlmeyer

Community Expert

Hi @Amol B Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

Amol BAuthor

Participant

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38 x64
Number of Launches: 26
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2965
System architecture: Intel CPU Family:6, Model:5, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 18
Logical processor count: 36
Processor speed: 3000 MHz
Built-in memory: 130791 MB
Free memory: 83903 MB
Memory available to Photoshop: 103609 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA RTX A5000
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 25,430 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=772959415 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64

[770 ms]
Start sniffer 2023-05-25 08:57:18
# Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=772959415 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64

{99 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA RTX A5000 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA RTX A5000 index=0)

# devices: 1
Device 0
Name: NVIDIA RTX A5000
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 25,430 MB
VRAM: 25,430 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,572 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-09-12 000000.000000-000
Driver age: 8 months
Driver version: 31.0.15.1740
Supports UMA: UNSUPPORTED
D3D-ID: 8753
End platform native
{322 ms}

{322 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA RTX A5000/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA RTX A5000/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA RTX A5000/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 25,430 MB
VRAM: 25,430 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,572 MB
API version: 2.1 (2.1.2 NVIDIA 517.40)
Device version: 2.1 (2.1.2 NVIDIA 517.40)
Vendor name: NVIDIA
Driver date: 2022-09-12 000000.000000-000
Driver age: 8 months
Driver version: 31.0.15.1740
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{503 ms}

{503 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA RTX A5000
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 25,756 MB
VRAM: 25,756 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 619 GB / s
Compute score: 12,361.6
Device name string: NVIDIA RTX A5000
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{685 ms}

Exit code kExitNormal
End sniffer 2023-05-25 08:57:19
[kStatusNormal, kExitNormal]

[770 ms]
Finish RunAllAPIs

[1657 ms]
Start GetSnifferResult

[1657 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 99460926013755796145
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\AMOL~1.BHA\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.78T, 1.52T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.5.2-1-11944b3
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.3
PSViews.dll Adobe Photoshop 2023 24.3
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.5.2-1-11944b3
UPIC 2.6.0

Required plugins:

Accented Edges 24.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.3 - from the file “Filter Gallery.8bf”
Average 24.3 - from the file “Average.8bf”
Bas Relief 24.3 - from the file “Filter Gallery.8bf”
BMP 24.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.3 - from the file “Filter Gallery.8bf”
Charcoal 24.3 - from the file “Filter Gallery.8bf”
Chrome 24.3 - from the file “Filter Gallery.8bf”
Cineon 24.3 - from the file “Cineon.8bi”
Clouds 24.3 - from the file “Clouds.8bf”
Color Halftone 24.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.3 - from the file “Filter Gallery.8bf”
Conté Crayon 24.3 - from the file “Filter Gallery.8bf”
Craquelure 24.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.3 - from the file “Filter Gallery.8bf”
Crystallize 24.3 - from the file “Standard MultiPlugin.8bf”
Cutout 24.3 - from the file “Filter Gallery.8bf”
Dark Strokes 24.3 - from the file “Filter Gallery.8bf”
De-Interlace 24.3 - from the file “Standard MultiPlugin.8bf”
Dicom 24.3 - from the file “Dicom.8bi”
Difference Clouds 24.3 - from the file “Clouds.8bf”
Diffuse Glow 24.3 - from the file “Filter Gallery.8bf”
Displace 24.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.3 - from the file “Filter Gallery.8bf”
Entropy 24.3 - from the file “statistics.8ba”
Export Color Lookup Tables 24.3 - from the file “Export3DLUT.8be”
Extrude 24.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.3 - from the file “FastCore.8bx”
Fibers 24.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.3 - from the file “Filter Gallery.8bf”
Filter Gallery 24.3 - from the file “Filter Gallery.8bf”
Fresco 24.3 - from the file “Filter Gallery.8bf”
Glass 24.3 - from the file “Filter Gallery.8bf”
Glowing Edges 24.3 - from the file “Filter Gallery.8bf”
Grain 24.3 - from the file “Filter Gallery.8bf”
Graphic Pen 24.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.3 - from the file “Standard MultiPlugin.8bf”
IGES 24.3 - from the file “U3D.8bi”
Ink Outlines 24.3 - from the file “Filter Gallery.8bf”
JPEG 2000 24.3 - from the file “JPEG2000.8bi”
Kurtosis 24.3 - from the file “statistics.8ba”
Lens Blur 24.3 - from the file “Lens Blur.8bf”
Lens Correction 24.3 - from the file “Lens Correction.8bf”
Lens Flare 24.3 - from the file “Standard MultiPlugin.8bf”
Liquify 24.3 - from the file “Liquify.8bf”
Matlab Operation 24.3 - from the file “ChannelPort.8bf”
Maximum 24.3 - from the file “statistics.8ba”
Mean 24.3 - from the file “statistics.8ba”
Measurement Core 24.3 - from the file “MeasurementCore.8me”
Median 24.3 - from the file “statistics.8ba”
Mezzotint 24.3 - from the file “Standard MultiPlugin.8bf”
Minimum 24.3 - from the file “statistics.8ba”
MMXCore Routines 24.3 - from the file “MMXCore.8bx”
Mosaic Tiles 24.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.3 - from the file “Filter Gallery.8bf”
Note Paper 24.3 - from the file “Filter Gallery.8bf”
NTSC Colors 24.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.3 - from the file “Filter Gallery.8bf”
OpenEXR 24.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.3 - from the file “Filter Gallery.8bf”
Palette Knife 24.3 - from the file “Filter Gallery.8bf”
Patchwork 24.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.3 - from the file “Standard MultiPlugin.8bf”
PCX 24.3 - from the file “PCX.8bi”
Photocopy 24.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.3 - from the file “ChannelPort.8bf”
Pinch 24.3 - from the file “Standard MultiPlugin.8bf”
Pixar 24.3 - from the file “Pixar.8bi”
Plaster 24.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.3 - from the file “Filter Gallery.8bf”
Pointillize 24.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.3 - from the file “PBM.8bi”
Poster Edges 24.3 - from the file “Filter Gallery.8bf”
PRC 24.3 - from the file “U3D.8bi”
Radial Blur 24.3 - from the file “Standard MultiPlugin.8bf”
Radiance 24.3 - from the file “Radiance.8bi”
Range 24.3 - from the file “statistics.8ba”
Render Color Lookup Grid 24.3 - from the file “Export3DLUT.8be”
Reticulation 24.3 - from the file “Filter Gallery.8bf”
Ripple 24.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.3 - from the file “Filter Gallery.8bf”
Save for Web 24.3 - from the file “Save for Web.8be”
ScriptingSupport 24.3 - from the file “ScriptingSupport.8li”
Shear 24.3 - from the file “Standard MultiPlugin.8bf”
Skewness 24.3 - from the file “statistics.8ba”
Smart Blur 24.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.3 - from the file “Filter Gallery.8bf”
Solarize 24.3 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.3 - from the file “Filter Gallery.8bf”
Spherize 24.3 - from the file “Standard MultiPlugin.8bf”
Sponge 24.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.3 - from the file “Filter Gallery.8bf”
Stained Glass 24.3 - from the file “Filter Gallery.8bf”
Stamp 24.3 - from the file “Filter Gallery.8bf”
Standard Deviation 24.3 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.3 - from the file “Filter Gallery.8bf”
Summation 24.3 - from the file “statistics.8ba”
Targa 24.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.3 - from the file “Filter Gallery.8bf”
Tiles 24.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.3 - from the file “Filter Gallery.8bf”
Twirl 24.3 - from the file “Standard MultiPlugin.8bf”
U3D 24.3 - from the file “U3D.8bi”
Underpainting 24.3 - from the file “Filter Gallery.8bf”
Vanishing Point 24.3 - from the file “VanishingPoint.8bf”
Variance 24.3 - from the file “statistics.8ba”
Water Paper 24.3 - from the file “Filter Gallery.8bf”
Watercolor 24.3 - from the file “Filter Gallery.8bf”
Wave 24.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.3 - from the file “WIASupport.8li”
Wind 24.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.3 - from the file “WBMP.8bi”
ZigZag 24.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 149 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 6344 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.9.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 154 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 158 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.36.3.0 - from the file "Required Folder"
Loaded at: 6621 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.23.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Neural Filters (Prepared) 1.15.0.95 - from the file "Required Folder"
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.2.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.21.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 6347 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.6.6.0 - from the file "Required Folder"
Loaded at: 6350 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5848 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5852 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.2.1.4 - from the file "Required Folder"
Loaded at: 6354 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 25

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\manager.html”

Installed TWAIN devices: NONE

Kevin Stohlmeyer

Community Expert

Hi @Amol B try updating your graphics card driver - its almost 9 mo out of date. Then try the preference reset per @TheDigitalDog

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