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Bruno games22088809qvl4
Inspiring
July 17, 2022
Question

Photoshop freezing 100% of the computer when passing any brush/eraser

  • July 17, 2022
  • 2 replies
  • 307 views

Hey guys! How are you? I use photoshop on this pc for 3 years, but in these last two weeks, when I try to brush or erase in photoshop, it totally crashes, along with the entire operating system. I couldn't find the error, because I use other adobe programs like after effects, premiere and etc every day and I'm just having this problem with Photoshop. I've already looked at the video card drivers (I have a gtx 1050 ti). can anybody help me?

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2 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
July 18, 2022

In addition to @c.pfaffenbichler post. Do you have installed the latest version of you graphic driver?

Do you have install the "Game Ready"- or the "Studio"- driver? 

Please try the Studio Driver 516.59 from 29/6/2022. 

I already use this version with a GTX 1050TI without any problems.

 

You can also try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Preferences in Photoshop (adobe.com)

 

Another try is to deactivating the "Native Canvas". Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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    Bruno games22088809qvl4Author
    Inspiring
    July 24, 2022
    Hey guys, how are you, So, I'm using the 516.59 game ready driver. Do you think if I switch to 516.59 studio the problem will stop?
    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    July 18, 2022

    Photoshop cannot crash the OS, so some other component has to be at fault. 

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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