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Participant
April 27, 2020

Photoshop freezing at startup on Halide Bottlenecks

  • April 27, 2020
  • 5 replies
  • 25487 views

I am trying to open photoshop and the program is frozen on "Adding extension... Halide Bottlenecks" has this happened to anyone else and is there any way to fix this problem...I am working on a deadline and need Photoshop to open as soon as possible...

Thanks in advance for any suggestions.

 

5 replies

Participant
February 23, 2023

delete Adobe Preferences folder in (/user/Library/), and done!

Participant
May 10, 2021
Inspiring
December 11, 2020

What is this aptly named Halide Bottlenecks? Why do we need it and/or how can we disable it? I already hit shift when starting up Photoshop to disable plug-ins but this bottleneck still loads.  I mean it does say it's an extension but when I search my computer, I can't find it. Where is it?

Kevin Stohlmeyer
Community Expert
Community Expert
December 11, 2020

Its either a corrupt color profile or larger preset setting. Use the freeze on launch solution listed above.

Participant
February 11, 2021

Mark, this worked!! now I can open it in my other administrator account but how can I get it opened in my original account? Please help... 


@Mark.Dahm 

MsCopernic
Participant
August 29, 2020

I'm experiencing the same problem some days ago do any one here can tell me what is that extension for? 

Kevin Stohlmeyer
Community Expert
Community Expert
December 11, 2020

Its either corrupt color presets or a large preset format.

Participant
December 22, 2020

Hi Kevin,

 

I'm also having this problem, but don't see any large preset files as described in "Freeze-on-Launch" above (the largest is 787 bytes.) Is there another way out of this? No version of Photoshop will now launch on my machine.

Nancy OShea
Community Expert
Community Expert
April 27, 2020

Yes, it's a known issue on macOS Catalina.  See these related help articles.

Known issues in Photoshop

Photoshop freezes at launch

 

Moving question from Get Started to Photoshop. 

 

Nancy O'Shea— Product User & Community Expert