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レオンマ
Inspiring
April 13, 2024
Question

Photoshop freezing hard everytime

  • April 13, 2024
  • 3 replies
  • 207 views

It's an oldie but a goodie.

PS is FREEZING hard on simply importing and recropping a few jpgs.

I've done all the go to procedures found here https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html

 

completely ineffective. Bizarre. Any ideas?

Incidentally is there a developer issue at the company? Other than the marketing gimmicks, the company seems in disarray at the amount of instability the products are becoming  known for

This topic has been closed for replies.

3 replies

davescm
Community Expert
davescmCommunity Expert
Community Expert
April 13, 2024

Please go to Photoshop's - Help - System info and click on  'Copy'

Then paste the info here.

Dave

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    April 13, 2024

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 
    Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

     

    quote

    Incidentally is there a developer issue at the company? Other than the marketing gimmicks, the company seems in disarray at the amount of instability the products are becoming  known for

    Please mind your manners. 

      Bojan Živković11378569
      Community Expert
      Bojan Živković11378569Community Expert
      Community Expert
      April 13, 2024

      What are your system specs? Could you also post the content from Help > System Info?

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