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Photoshop freezing hard everytime

Contributor ,
Apr 12, 2024 Apr 12, 2024

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It's an oldie but a goodie.

PS is FREEZING hard on simply importing and recropping a few jpgs.

I've done all the go to procedures found here https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html

 

completely ineffective. Bizarre. Any ideas?

Incidentally is there a developer issue at the company? Other than the marketing gimmicks, the company seems in disarray at the amount of instability the products are becoming  known for

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Community Expert ,
Apr 12, 2024 Apr 12, 2024

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What are your system specs? Could you also post the content from Help > System Info?

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 
Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

 

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Incidentally is there a developer issue at the company? Other than the marketing gimmicks, the company seems in disarray at the amount of instability the products are becoming  known for

Please mind your manners. 

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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Please go to Photoshop's - Help - System info and click on  'Copy'

Then paste the info here.

Dave

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