Photoshop freezing while using tools

[Claire23494268i76w]

Hi, I'm learning photoshop and was doing something today and suddenly the left hand tool bar with all the lasso, magic wand etc suddenly condensed to only a few things and I can't click anything on any of the drop down tabs ie file, view, image etc. Also can't click search or even the cross to exit. Any help much appreciated. 

{Moderator note: Edited the thread title}

[Ranjisha Sengupta]

Hi there,

We're sorry about the freezing issue seen in Photoshop. We're here to help.

What are your Photoshop version and system specifications? Does it seem to freeze at random or after a particular action?

Did you try any troubleshooting steps? Is it the Tools panel that get's freezed or the entire screen. 

Go to Photoshop's Preferences > Performance and uncheck Use Graphics Processor and restart Photoshop.

Let us know if this helps.

Regards,

Ranjisha

[Claire23494268i76w · Accepted solution]

Thank you for your reply. I've resolved the issue by forcing a stop (control, although, delete) I had to do this as even the cross to close it wasn't working. I then restarted and it all went back to normal layout. Luckily the piece I was working on was still there. I think it happened when I was adding a layer mask after I clicked select and mask in the top panel. 

[Ranjisha Sengupta]

Glad to know that it's working fine now. Feel free to reach out whenever needed. Thanks.

[defaultw9h9mlpnkwdi]

YES HAd THIS PROBLEM HAD TO RESTART PHOTOSHOP...  why does all adobe app have quirks and hang upss crashes out of the blue.. the excuse is oh not enough ram..blah blah blah... nope. I have 200 gigs of ram.. not even doing anythhing complicated!   I wish there was a real replacement for all of adobe apps.. cant wait to stop paying for this crap!

[Lê Ngọc24832843snm6]

When i uncheck Use Graphics Processor, i can't zoom in and out by ctrl + space + drag. Can anything help?