Photoshop freezing while using tools

New Here ,
Mar 08, 2022 Mar 08, 2022

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Hi, I'm learning photoshop and was doing something today and suddenly the left hand tool bar with all the lasso, magic wand etc suddenly condensed to only a few things and I can't click anything on any of the drop down tabs ie file, view, image etc. Also can't click search or even the cross to exit. Any help much appreciated. 

 

{Moderator note: Edited the thread title}

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New Here , Mar 08, 2022 Mar 08, 2022
Thank you for your reply. I've resolved the issue by forcing a stop (control, although, delete) I had to do this as even the cross to close it wasn't working. I then restarted and it all went back to normal layout. Luckily the piece I was working on was still there. I think it happened when I was adding a layer mask after I clicked select and mask in the top panel. 

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Adobe Employee ,
Mar 08, 2022 Mar 08, 2022

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Hi there,

 

We're sorry about the freezing issue seen in Photoshop. We're here to help.

What are your Photoshop version and system specifications? Does it seem to freeze at random or after a particular action?

Did you try any troubleshooting steps? Is it the Tools panel that get's freezed or the entire screen. 

Go to Photoshop's Preferences > Performance and uncheck Use Graphics Processor and restart Photoshop.

 

Let us know if this helps.

 

Regards,

Ranjisha

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New Here ,
Mar 08, 2022 Mar 08, 2022

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Thank you for your reply. I've resolved the issue by forcing a stop (control, although, delete) I had to do this as even the cross to close it wasn't working. I then restarted and it all went back to normal layout. Luckily the piece I was working on was still there. I think it happened when I was adding a layer mask after I clicked select and mask in the top panel. 

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Adobe Employee ,
Mar 09, 2022 Mar 09, 2022

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Glad to know that it's working fine now. Feel free to reach out whenever needed. Thanks.

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