Photoshop Glyphs Are Stuck On - Suggested Workarounds Not Working

Forum|Forum|1 year ago
August 24, 2024
4 replies
1178 views

I use fonts with glyphs and suddenly the glyphs are stuck on and won't turn off. So there are glyphs on each letter that I use on a font that has glyphs. I've tried everything I can find as a fix and see that others have the same problem.

Please can you work on a fix? This is really annoying.

Thank you. : )

macOS

J

janetmm66Author

Participating Frequently

I reinstalled and hit the button that said remove settings or something like that. It works again now. I do not consider this a fix as I don't like the idea of having to reinstall everything all over again. This is a gitch that needs to be fixed.

J

janetmm66Author

Participating Frequently

Reinstalling Photoshop did not work. I can't use the main fonts I need.

Sameer K

Community Manager

Hey, @janetmm66. Welcome to the Photoshop Community. I'll help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.

I'll move this to discussions for now. Does the error appear when you open a specific font?

In this case, you can begin by resetting the Type tool itself. Right-click on the Tool icon in the Toolbar menu and select Reset Tool.

If this does not help, ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

J

janetmm66Author

Participating Frequently

@mention Hello, I a having the same problem again. : ( I am using a new mac.

J

janetmm66Author

Participating Frequently

Hello, sorry. Here is the font I am using and it will only use the glyphs. Even when I click on a normal letter in the glyph pullout menu it makes it with glyph. I've tried copy and pasting and still uses the glyphs. It does it with another font that has glyphs. Same problem. At this point I'm going to try deleting Photoshop and reinstalling it. I'm on the most updated version and using a mac with Sonoma 14.5.