Photoshop GPU crash

[Mr322552923rpp]

When I am using Photoshop and concurrently using another software like in most cases, Chrome, photoshop seems to default back to CPU only mode and I get the dotted transform box, no preview for brush size, and a overall buggy interface. This only seems to happen when I switch from photoshop to chrome and return to photoshop.

• Photoshop Version 25.4.0
• I use a single screen. (Laptop)
• 3050ti notebook graphics with 4 Gb of VRAM
• 5600h of Ryzen's processor
• The internal GPU is disbled
• 16 Gb of ram of which photoshop has been allocated 10 Gb or 90%
• Document size that I am working on is 2000/2000 pixels with 300 ppi
• GPU mode turned on in the preferences

I'd be glad to provide more info, but I really need this problem to be fixed.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Mr322552923rpp]

Thank you!

[AxelMatt]

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. Please make also sure that you have installed the Studio version and not the Game Ready version of your NVidia driver.

If this doesn't help please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.