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Photoshop graphic processor is incompatible

New Here ,
May 19, 2023 May 19, 2023

Intel i5-12400

Intel Graphic UHD 730

16GB RAM

Asus B660M-K D4

 

I currently have Intel graphics UHD 730 install on my pc, but everytime i open photoshop it show error saying driver update recommended and OpenCL unavailable. But i check that Inel UHD 730 support OpenCL 3.0. I already tried both latest driver from Intel and Asus, tried reinstalling Drivers and Adobe but still not fixed the problem.

 

Any Idea?

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Adobe
Adobe Employee ,
May 22, 2023 May 22, 2023

Hi @NgaYuan curious if this doc will help answer this for you?

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

 

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Community Expert ,
May 22, 2023 May 22, 2023

Hi @NgaYuan first, your UHD 730 is pretty slow - the speed is only 794 ops/sec (recommended is 2,000 ops/sec). Second, make sure you have installed the Studio drivers and not the Gaming drivers.

 

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Community Expert ,
May 22, 2023 May 22, 2023

An integrated Intel GPU is really not sufficient to run the current Photoshop versions. You need something more powerful, like the Nvidia RTX 30-series or similar.

 

Photoshop/ACR/Lightroom call on pretty advanced GPU functions, and this will only become more and more urgent going forward.

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New Here ,
Jun 09, 2023 Jun 09, 2023

graphics processor is incomplatible , this is what comes up when i try to send photo from lightroom 

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Community Expert ,
Jun 09, 2023 Jun 09, 2023
LATEST

Hi @Mike303780219m4x Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. 

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