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Known Participant
April 26, 2022
Question

Photoshop Graphics Processor Compatibility Check Issue

  • April 26, 2022
  • 2 replies
  • 288 views

Hi all, I just opened up photoshop and I'm getting this message (image attached). Not Entirely sure what OpenCL is and why it's unavailable and I've tried updating my graphics drivers but it says they're already up to date?

 

Thanks

 

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2 replies

D Fosse
Community Expert
April 26, 2022

Use the studio driver for Photoshop. The game driver takes a lot of shortcuts - its priority is getting all the latest games to run.

 

Also, if you have dual GPUs, you may need to disable the integrated GPU. See section 7/8 here:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html 

LiambmAuthor
Known Participant
April 26, 2022

I'm on Windows 11 v21H2 and photoshop is on Adobe Photoshop Version: 23.3.1