Photoshop half freezing?

Forum|Forum|2 years ago
June 23, 2023
6 replies
253 views

Lately photoshop has been oddly freezing while I am working in it. It will let me press and interact with everything except the canvas itself. The document settings are the same I have always used without a problem. I have updated to the latest version and the problem still occurs. At the same time it sometimes becomes unusable after using the liquify tool. Once I exit, if i try to move the canvas in anyway it jitters back and forth. The only way to stop both issues is to close photoshop and re-open, which seems to temporarily fix it.

Windows

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WarSquirrelAuthor

Participant

I should have plenty of RAM and spare hard drive space. Where can I find the info so I can double check just in case?

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Derek Cross

Community Expert

How much RAM and spare hard disk capacity do you have?

You can post a short video on this forum.

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WarSquirrelAuthor

Participant

I managed to record what happens while the issue is occurring, is there somewhere I can upload or send the recording? It appears to be happening more frequently since resetting the preferences

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WarSquirrelAuthor

Participant

Thank you! I tried your suggestion, and the issue is still occuring 😞

Derek Cross

Community Expert

Try resetting the Photoshop preferences back to the factory defaults to see if that sorts the issue out, you can do this under the General tab in Photoshop preferences (then closing and reopening the application).

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WarSquirrelAuthor

Participant

Adobe Photoshop Version: 24.6.0 20230615.r.573 15cc86e x64

Operating System: Windows 11 64-bit Version: 11 or greater 10.0.22000.2057

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