Photoshop hangs at startup

[golmartvietnam]

Help solve the problem. When you open photoshop, a window POPs up and hangs in the middle of loading. This happens with all programs. I attach a screenshot

[Akash Sharma]

Hi there,

Sorry that Photoshop is freezing after a window pops up loading when you launch the application.

Which version of Photoshop are you using and what is your operating system? To start with troubleshooting, checkout the steps mentioned in this article https://helpx.adobe.com/in/photoshop/kb/basic-troubleshooting.html and let us know how it goes.

Also, we do not see a screenshot attached, would you mind attaching it again? 

Thanks,

Akash

[PECourtejoie]

Hello, yes, we can't see your screenshot, can you write what you see in that window?