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Since I last used Photoshop I have had an update of both Photoshop and Windows 10. Now, whenever I try to print from Photoshop by <Ctrl><P>, Photoshop thinks for about 5 seconds and then silently crashes. The Windows Event Viewer has the message:
Faulting application name: Photoshop.exe, version: 220.127.116.11, time stamp: 0x606cb567 Faulting module name: ntdll.dll, version: 10.0.19041.928, time stamp: 0x9bed63d6 Exception code: 0xc0000374 Fault offset: 0x00000000000ff0b9 Faulting process ID: 0x593c Faulting application start time: 0x01d73981b949eef2 Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2021\Photoshop.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: a06ce405-d2d8-4bb5-baeb-4bebbe48c694 Faulting package full name: Faulting package-relative application ID:
I have two printers on my network and I don't get as far as the Print Setup screen which lets me choose a printer etc. Both printers work normally with other software.
How do I fix this?
My apologies. A reset of Preferences fixed the problem. I was quite sure that one of the updates was the cause but it seems not.
same issue with the latest PS version 23.0.1
this issue reapears again and again over the years (see forum posts).
a preferences reset has fixed it in the past but this time it only fixes it for some time.
after a restart or two it´s crashing again.
maybe it´s time for adobe to have a closer look at their print dialog as other software companys have no issues at all.