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Participant
October 25, 2024
Question

Photoshop: how to migrate presets settings and shortcuts?

  • October 25, 2024
  • 2 replies
  • 681 views

Hello

i hope someone here can help me i have had this problem for almost a year and no one at adobe can be reached and the bots are not working in the support chat.

 

I have an old and the latest adobe photoshop version installed on my win11 computer.

i want to use the new photoshop with AI and i have my keys shortcuts and presets and all the settings of the software in the old version and the new version does not have that.

how do i transfer all these presets and key shortcuts to my newer photoshop?

 

why is this not an update? is this a new additional photoshop and not a normal update?

because i have 2 photoshops on my computer: with dark icon and with light photoshop icon...

 

where can i find help from adobe support on how to use my photoshop please.

i need all the presets and settings i have modified.

 

thanks for your help

This topic has been closed for replies.

2 replies

Trevor.Dennis
Community Expert
Community Expert
October 25, 2024

Create a custom wokspace in the old computer, and check the options to save shortcuts to the workspace

 

You have added both Windows and Mac tabs to your post, so we don't know which one you are using.

If Windows then this location is where your workspace is saved:

 

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Adobe Photoshop 2025\Adobe Photoshop 2025 Settings\WorkSpaces

 

If Mac, you can find it here

Photoshop preference file functions, names, locations

 

Alternatively, you can save custom shortcuts from the Edit > Keyboard Shortcuts panel

 

Participant
October 25, 2024

How to contact the photoshop support? i need help by email.

 

i need custom advice how to migrate my photoshop presets to a new version

John Waller
Community Expert
Community Expert
October 25, 2024

Have you tried this Adobe Helpx article?