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T
Tushar3000p
Participating Frequently
April 14, 2022
Answered

Photoshop images are white.

  • April 14, 2022
  • 4 replies
  • 2487 views

Photoshop- file when open again, the view is blank but thumbnails in layers and channels are showing the image

This topic has been closed for replies.
Correct answer Derek Cross

Try unticking Use Graphics Processor under the Performance tab in Photoshop preferences.

4 replies

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
April 14, 2023

There's no need to disable the GPU, go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

    T
    Tushar3000pAuthor
    Participating Frequently
    April 15, 2023

    Thanks Ged. Just want to confirm: The 'Old GPU mode' should be enabled?

     

    J
    Jacek Polkowski
    Participant
    April 14, 2022

    I have the same issue. This is due to the today's Photoshop upgrade, After installing it, each composition which includes layers is displayed as white. Layer thumbnails still are showing the actual images but the entire preview is white.

    Can you fix it as soon as possible???

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    April 14, 2022

    Did you try as suggested, unticking Use Graphics Processor under the Performance tab in Photoshop preferences?

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    April 14, 2022

    Which version of Photoshop and OS?
    Does this effect apply to any image you try and open or just a particular one?

    Have you tried resetting the Photoshop preferences?

    R
    rjgardner69
    Participant
    April 14, 2022

    CS subscription, and all up to date.

     

    It has happened to all files opened so far this morning. I import files from Bridge as a layered photoshop file. You see the layers appear and then the screen goes white.

     

    I haven't tried resetting preferences. I have deadlines I need to meet but will have a play later.  Adding a colour lookup adjustment layer will do for now. If you switch off the lookup adjustment then the screen goes back to white.

     

    Has there been a recent update?

     

    Derek Cross
    Community Expert
    Derek CrossCommunity ExpertCorrect answer
    Community Expert
    April 14, 2022

    Try unticking Use Graphics Processor under the Performance tab in Photoshop preferences.

      R
      rjgardner69
      Participant
      April 14, 2022

      Yes, same here.


      Was fine yesterday, but a blank white screen today.


      What I have found by pure mistake, is if you apply a colour lookup adjustment layer on top of the layer stack, it reveals all of your layers.

       

      Rich

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